Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Atalana Simi

Sydney,NSW

Summary

I am dedicated to helping with Customer Service with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Phone Operator

Amazon
09.2023 - Current
  • Routed incoming mail and messages to relevant personnel without delay.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Organized, maintained and updated information in computer databases.
  • Maintained detailed customer call and inquiry logs for performance monitoring.
  • Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.

Daycare Assistant

Lifetime Learners Child Development Center
01.2023 - 10.2023
  • Organized materials for hands-on learning experiences that encouraged creativity and exploration in various subject areas.
  • Enhanced child development by implementing age-appropriate activities and learning experiences.
  • Offered tutoring and mentoring to school-aged children in need of additional support.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Logged information regarding naps, feedings, and any medications administered.

Cleaner

V8 Supercars
02.2023 - 05.2023
  • Emptied trashcans and transported waste to collection areas.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Waitress Bartender

Bidwell Tavern
10.2022 - 12.2022
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Inspected dishes and utensils for cleanliness.
  • Greeted new customers, discussed specials, and took drink orders.

Warehouse Worker

LF Logistics
03.2022 - 09.2022
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assisted in receiving, stocking and distribution of merchandise.

Education

Certificate I - Drug And Alcohol

Mount Druitt Tafe
Mount Druitt
02.2023

High School Diploma -

Chifley College Senior Campus
Mount Druitt, NSW
03.2022

Skills

  • Telephone Etiquette
  • Microsoft Word [Microsoft Office]
  • Revenue Growth
  • Warehousing

[RF scanning,pallet jack, replenishment, voice picking, unloading trucks, labelling and packaging] working in different environments and pick packing different products

  • Team Collaboration
  • Excellent Communication
  • Trainee

Languages

Samoan
Full Professional
Vietnamese
Limited Working

Timeline

Phone Operator

Amazon
09.2023 - Current

Cleaner

V8 Supercars
02.2023 - 05.2023

Daycare Assistant

Lifetime Learners Child Development Center
01.2023 - 10.2023

Waitress Bartender

Bidwell Tavern
10.2022 - 12.2022

Warehouse Worker

LF Logistics
03.2022 - 09.2022

Certificate I - Drug And Alcohol

Mount Druitt Tafe

High School Diploma -

Chifley College Senior Campus

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Atalana Simi