Atef Ebad
Sydney,NSW
Summary
Dynamic professional with a proven track record at Skyland, enhancing client satisfaction and expanding the customer base through exceptional customer service and relationship building. Leveraged analytical thinking and organizational skills to advance Yearning Ache Foundation's mission, demonstrating a strong ability to multitask and solve problems effectively.
Overview
4
4
years of professional experience
Work History
General Secretary of Social Service Club
Yearning Ache Foundation
04.2020 - 07.2024
- Develop and implement strategic plans to advance the organization's mission and objectives.
- Oversee the organization’s daily operations, ensuring efficiency and effectiveness.
- Ensure effective communication channels between the Board of Directors, staff, volunteers, and other sponsors.
Sales Representative
Skyland
09.2023 - 05.2024
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Education
Bachelor's Of Information Technology - Information Technology
Macquarie University
Sydney, NSWSkills
- Customer Service
- Customer Relationship Building
- Mental health knowledge
- Problem-Solving
- Time Management
- Multitasking
- Organizational Skills
- Team Collaboration
- Analytical Thinking
Languages
English
Full Professional
Bangla
Native or Bilingual
Timeline
Sales Representative
Skyland
09.2023 - 05.2024
General Secretary of Social Service Club
Yearning Ache Foundation
04.2020 - 07.2024
Bachelor's Of Information Technology - Information Technology
Macquarie University
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