ATEFEH Poursatar
Sydney,NSW
Summary
Dynamic retail sales associate with a proven track record at Munro Footwear Group, excelling in customer service and sales goal achievement. Skilled in point-of-sale systems and cash drawer balancing, I effectively resolved customer concerns and enhanced store displays, contributing to increased sales and customer satisfaction.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Munro Footwear Group
11.2025 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash, card, and check transactions to complete customer purchases.
Accountant
Sanatgaran
01.2021 - 10.2023
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Gathered financial information, prepared documents, and closed books.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Collected and reported monthly expense variances and explanations.
Education
M.D. - Professional Accounting Advanced
University of Wollongong
Sydney, NSW07-2026
Skills
- Department reset
- Point-of-sale system
- Interpersonal and written communication
- Email marketing
- Positive and professional
- Cash drawer balancing
- Sales goal achievement
- Display building
- Verbal and written communication
- Store maintenance
- Problem-solving
- Customer assistance
Accounts payable and receivable
Bookkeeping knowledge
Cash flow management
Bookkeeping
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Retail Sales Associate
Munro Footwear Group
11.2025 - Current
Accountant
Sanatgaran
01.2021 - 10.2023
M.D. - Professional Accounting Advanced
University of Wollongong