Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Affiliations
References
Timeline
Generic
Atelaite Loloma Usumaki

Atelaite Loloma Usumaki

Melbourne, Deanside,VIC

Summary

I am a fast learner who is open to learning new things. I am work-oriented and can work with minimal supervision. If given the chance, I am willing to work to the best of my ability to meet what is required by the company. I work well with people, am a good team player, and an honest, hardworking individual who is ready to listen and work.

I am a reliable, fast-food worker, experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members. Customer-focused individual, accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
Certification

Work History

Crew Member

Burger King Fiji
05.2018 - 08.2018
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Scrubbed and polished counters to remove debris and food.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Checked expiration dates on all products before serving them to customers.
  • Restocked kitchen supplies including food products and utensils.
  • Maintained safe food handling practices to prevent germ spread.
  • Wiped down tables and equipment, swept and refilled stock.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Stocked shelves and cases with new or transferred items.
  • Adhered to health department regulations regarding food handling procedures.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Assembled and served meals according to specific guest requirements.
  • Packed fast food products in approved containers, cups, and bags.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed day-to-day duties accurately and efficiently.

Customer Care Agent

Digicel Fiji
05.2012 - 09.2012
  • Deals with customers on an everyday basis. Internet configurations on customers' cell phones. Bill payments on sim cards and internet bundles activation.
  • Kept customer and system account information accurate and current to support timely resolutions for concerns.
  • Determined accurate prices for customer services, consistently searching for deals and best prices.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.

Education

Partially Done - Diploma Business Customs

Fiji Institute of Technology
Fiji

Commerce

Suva Grammar School
Fiji

Commerce

Assemblies of God High School
Fiji

Skills

  • Food safety practices
  • Order processing
  • Customer service
  • Sales promotion
  • Time management
  • Effective communication
  • Workstation organization
  • Health regulations adherence
  • Food and beverage preparation
  • Stocking and replenishment
  • Safe food handling
  • Teamwork and collaboration
  • Listening skills
  • Patient relations
  • Prepare orders
  • Food safety compliance
  • Adaptability and flexibility
  • Product knowledge
  • Food packaging and labeling
  • Meal prep
  • Cleaning and sanitation
  • Multitasking capacity
  • Taking orders
  • Hygiene practices
  • Positive attitude
  • Interpersonal skills
  • Active listening

Certification

  • Certificate of Participation in Business Continuity
  • Certificate of Attainment in Baking and Patisserie

Languages

English
Limited
Fiji
Professional

Accomplishments

  • The leadership role of being a school prefect

Affiliations

  • Reading books, Sports, participating in social activities, active volunteer and loves caring for people

References

References available upon request.

Timeline

Crew Member

Burger King Fiji
05.2018 - 08.2018

Customer Care Agent

Digicel Fiji
05.2012 - 09.2012

Partially Done - Diploma Business Customs

Fiji Institute of Technology

Commerce

Suva Grammar School

Commerce

Assemblies of God High School
Atelaite Loloma Usumaki