Atemis Delasalle
Townsville,QLD
Summary
Adept at driving team success, my tenure at Burger Urge showcases a blend of exceptional customer service and staff management. By fostering teamwork and leveraging problem-solving skills, I significantly enhanced team productivity and customer satisfaction. My approach combines active listening with effective leadership, ensuring both employee motivation and operational efficiency.
Overview
7
7
years of professional experience
Work History
Supervisor
Burger Urge
01.2022 - 02.2025
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Crew Member
Woolworths
11.2021 - 01.2022
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
Waitress
Enrico’s Tyto Restaurant
07.2018 - 12.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Year 12 -
Thuringowa State High School
Townsville12.2019
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Complex Problem-solving
- Team building
- Expectation setting
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Active listening
Timeline
Supervisor
Burger Urge
01.2022 - 02.2025
Crew Member
Woolworths
11.2021 - 01.2022
Waitress
Enrico’s Tyto Restaurant
07.2018 - 12.2018
Year 12 -
Thuringowa State High School
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