Angela Hayes
Brisbane,QLD
Summary
A collaborative leader/ manager with a dedication to partnering with coworkers and customers to promote an engaged, empowering work culture.
Always keen to learn and take on new business requirements.
Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
47
47
years of professional experience
Work History
Property Investor and Manager
Self Employed In Own Property Portfolio Part Time
05.1984 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment.
- Maximized performance by monitoring daily activities.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Managed over 50 to 60 calls per day.
- Communicated clearly with other property agencies, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Secretary to the General Manager
IBM
09.1980 - 03.1984
- Handled confidential information in professional manner.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed phone messages and relayed to appropriate personnel.
- Coordinated travel arrangements and bookings for executive staff.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Clerk and Employment Officer
Commonwealth Employment Service
02.1976 - 09.1980
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, correspondence, interviewing unemployed customers and placing them into employment.
- Following up on placements with clients and ensuring that customers were satisfied with their new position and company.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
Education
High School Diploma -
Wenona School
North Sydney, NSW12.1974
Skills
- Managing Defaults
- Staff Management
- Complex Problem-Solving
- Verbal and Written Communication
- Supplier Relations
- Technical Proficiency
Hobbies
I love to sleep in on a week-end.
Snuggle up with a good book, so reading is one of my relaxing hobbies,
Netflix at home or going out to the movies or the theatre, ballet is my favourite.
Shopping.
Out to a nice restaurant,
Activities include, walking my beautiful dog, bike and quad bike and horse riding.
I love swimming, either at the beach or the pool.
Timeline
Property Investor and Manager
Self Employed In Own Property Portfolio Part Time
05.1984 - Current
Secretary to the General Manager
IBM
09.1980 - 03.1984
Clerk and Employment Officer
Commonwealth Employment Service
02.1976 - 09.1980
High School Diploma -
Wenona School
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