ATHENZ S. DRAVIDA
Darwin,NSW
Summary
Hi I am Athens I have lived in Darwin for the past 12 years. Experienced over 11 years of experience in different sectors as i mention below. Excellent reputation for resolving problems and improving customer satisfaction. I have worked in various industries from hospitality, childcare, to store services assistant,frontdesk assistant presently. I am a mother of a 10-year-old daughter, which has given me new perspective on life. I am currently employed at Mc Donalds as Crew Trainer and shift in-charge at Barista. I love the Darwin life which made my home; I would love to have a good career with the prospect of career advancement further training in Darwin. I am Dedicated professionally with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
front desk counter
Mc café, Mc Donald’s
Palmerston
03.2014
- Providing customers and staff with friendly way
- Fast and in an effective manner
- Stocking, labelling and filling
front desk, Customer Service and front desk experiences
Mc café, Mc
Johnston
09.2018 - Current
- Counter, safety squad at,
- Order Taking from the customer service
- Uber eats order taking and service
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
- Clean or sanitize work areas, utensils, or equipment
- Clean service or seating areas
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning
- Describe menu items to customers or suggest products that might appeal to them
- Order, receive, or stock supplies or retail products
- Provide customers with product details, such as coffee blend or preparation descriptions
- Receive and process customer payments
- Serve prepared foods, such as muffins, biscotti, or bagels
- Stock customer service stations with paper products or beverage preparation items
- Take customer orders and convey them to other employees for preparation
- Weigh, grind, or pack coffee beans for customers
- Wrap, label, or date food items for sale
- Create signs to advertise store products or events
- Demonstrate the use of retail equipment, such as espresso machines
- Prepare or serve menu items, such as sandwiches or salads
- Set up or restock product displays
- Slice fruits, vegetables, desserts, or meats for use in food service.
Sales Assistant, •A Sales Assistant
Darwin Show Day for Bradford Institute
07.2021 - 07.2021
- Or Sales Associate, works on the sales floor providing assistance directly to customers
- Their duties include greeting customers who enter the store, managing the cash register or point of sale system and helping customers find products in their store.
S.N
03.2014 - 03.2019
- P Qantas freight Screening, Darwin airport
- Frontline management skills
- Identify, Isolate, and report safety and incidents to supervisor
- Maintain tool register, baggage checks and vehicle checks
- Marshalling evacuation drills, fire emergencies and cyclone evacuation plans
- ETD’s (Explosive Trace Deduction) ions smith 5000dt is to deduct any bomb threat which comes from domestic and international freight goods
- Conducting site patrols, airside and perimeter integrity
- Traffic Management onsite and Incident reporting
- General Administrative duties and maintain, Audit and Update Logs
- Updating client’s details and progress and specific request to DIAC portal for access to clients case officer and medical staff.
03.2018 - 06.2018
- Training in Manual Testing + Automation (Selenium with Core Java)
- Eclipse oxygen programming typing script opening/closing, creating jar files, java core
- Deal with bug error/testing scenario/Case
- Online Communication skill
Cash handler/Store service assistant
Woolworth limited Karama
Darwin
07.2012 - 02.2014
- Providing customers and staff with friendly and efficient service cash handling in office, including counting, balancing register draws receiving money, filing and banking payroll
- Frontline management skills
- Processing invoices maintaining training records, faxing, order stocks through internet and personnel files answering the telephone and through PA
- Customer handling service and call enquirer about the product
- Petty cash and banking before I finish my shift
- DGMS and EGMS
- Incoming and replying mails and calls
- Assisting customer queries and complaints in a courteous manner maintaining price, stock on adjustment and data integrity within the supermarket
- Maintaining shelf labels and ticketing working cooperatively in a team environment
- Count money quickly and accurately portray a positive attitude to demonstrate a strong customer focus project.
Shop assistant
Curry Corner Galleria Mall
Darwin
01.2011 - 09.2011
- Providing a friendly and efficient service to the customers and staff
- Working cooperatively in a team environment
- Cash Handling and book keeping.
Education
Diploma - Leadership & Management
Bradford Institute of Associate Education
Certificate 2 in Community Service - undefined
Bradford Institute of Associate Education
Certificate 4 in Children Support
Charles Darwin University
Casuarina, Darwin 09.2022 - Current
Bachelor of Physical Sciences - undefined
Dr.MGR Medical University
01.2004 - 01.2008
FIRST AID and RSA certification. -
Certificate 2 in Security Operations - undefined
Eagle Training Academy
Certificate in Application Developer - undefined
National Institute Education of Singapore
Software Testing Manual Testing + Automation Selenium - undefined
National Institute Education of Singapore
Provide First Aid and CPR: First aid Darwin, (2017). RSA certification: SITE SKILL Administrator - undefined
Higher Secondary Certificate - undefined
O.L
M.S - undefined
Matric Higher secondary school
Higher Secondary Certificate (year 12) - undefined
CSI, Jesse Moses senior secondary school
Skills
Java core, Java JDK, Eclipse oxygen, Java script, testing manually seleniumundefined
Accomplishments
- Jemmy Lowary – Former Lecturer; Mob: 040173679, 0455559170
- Harold Joseph :- Supervisor S.N.P
- Mob:- 0400 002 325
- Harry Kopsaris – Regional supervisor, Qantas Freight Security Division
- Mob: 0410 542 957
- Shanthi Ramesh – Friend Mob: 0400 313 130
- Facebook & Messenger ID Shanthi Ramesh
- Aarthi Nirmal- Friend & colleague
- Mob:- 0470372439
- Facebook & Messenger ID Aarthi Nirmal
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Certificate 4 in Children Support
Charles Darwin University
09.2022 - Current
Sales Assistant, •A Sales Assistant
Darwin Show Day for Bradford Institute
07.2021 - 07.2021
front desk, Customer Service and front desk experiences
Mc café, Mc
09.2018 - Current
03.2018 - 06.2018
front desk counter
Mc café, Mc Donald’s
03.2014
S.N
03.2014 - 03.2019
Cash handler/Store service assistant
Woolworth limited Karama
07.2012 - 02.2014
Shop assistant
Curry Corner Galleria Mall
01.2011 - 09.2011
Bachelor of Physical Sciences - undefined
Dr.MGR Medical University
01.2004 - 01.2008
Diploma - Leadership & Management
Bradford Institute of Associate Education
Certificate 2 in Community Service - undefined
Bradford Institute of Associate Education
FIRST AID and RSA certification. -
Certificate 2 in Security Operations - undefined
Eagle Training Academy
Certificate in Application Developer - undefined
National Institute Education of Singapore
Software Testing Manual Testing + Automation Selenium - undefined
National Institute Education of Singapore
Provide First Aid and CPR: First aid Darwin, (2017). RSA certification: SITE SKILL Administrator - undefined
Higher Secondary Certificate - undefined
O.L
M.S - undefined
Matric Higher secondary school
Higher Secondary Certificate (year 12) - undefined
CSI, Jesse Moses senior secondary school
Similar Profiles
Evelyn MoralesEvelyn Morales
Attendant at Mc Donald’sAttendant at Mc Donald’s
Parveen KourParveen Kour
Crew member at Mc Donald’sCrew member at Mc Donald’s
Faustine MichauxFaustine Michaux
Manager at Mc Donald’sManager at Mc Donald’s
Billie-marie CroppBillie-marie Cropp
Checkout Assistant at WoolworthsCheckout Assistant at Woolworths
Panapasa TuiwaiPanapasa Tuiwai
Plumber at Water Brother Sydney WaterPlumber at Water Brother Sydney Water