Summary
Overview
Work History
Education
Skills
Timeline
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Athiei Maliet

Oran Park,NSW

Summary

Hardworking and passionate recent graduate with a strong work ethic eager to secure a graduate position within your organization. Seeking a graduate program that will enable me to utilise my interpersonal skills, problem solving skills, marketing and management knowledge and expertise.

Overview

4
4
years of professional experience

Work History

Voice Picker

Coles Distribution Centre
01.2023 - Current
  • Working effectively in a fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Operated a voice collect machine to pick orders.
  • Drive a MHE machine to collect orders on pallets.
  • Paid attention to detail while completing assignments.

Customer Service Team Member

Bunnings Warehouse
05.2020 - 01.2023
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Handled day-to-day customer contact via phone calls and face-to-face interactions.
  • Delivered prompt service to prioritize customer needs.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Warehouse Team Member

Labourpower Recruitment Services
11.2019 - 03.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 20kgs.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Performed general housekeeping and cleaning tasks.

Education

Bachelor of Commerce - Major in Marketing And Minor in Management

University of Wollongong
Wollongong, NSW
10.2023

High School Diploma -

Pendle Hill High School
Wentworthville, NSW
10.2018

Skills

  • Effective communication skills both in a verbal or written manner
  • Proven customer service skills acquired through my previous employment
  • Critical-thinking and decision-making skills developed and enhanced through my university degree's coursework
  • Microsoft Office skills
  • Analytical skills
  • Digital marketing skills through social media channels
  • Ability to develop effective advertising campaigns

Timeline

Voice Picker

Coles Distribution Centre
01.2023 - Current

Customer Service Team Member

Bunnings Warehouse
05.2020 - 01.2023

Warehouse Team Member

Labourpower Recruitment Services
11.2019 - 03.2020

Bachelor of Commerce - Major in Marketing And Minor in Management

University of Wollongong

High School Diploma -

Pendle Hill High School

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Athiei Maliet