Athraa Mikhael
Mickleham,Australia
Summary
Knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.
Overview
4
4
years of professional experience
Work History
Cash Register Operator
THE COFFEE CLUB
01.2024 - Current
- Managed high volumes of transactions during peak hours, maintaining accuracy and efficiency under pressure.
- Balanced cash drawer at the end of each shift, ensuring accuracy in all transactions processed throughout the day.
- Greeted customers entering store and responded promptly to customer needs.
Customer Service Operator
HARVEY NORMAN BEDDING
12.2021 - 07.2023
- Partnered with other departments to facilitate seamless issue escalation when necessary.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Strengthened customer loyalty by providing personalized solutions that addressed their unique needs.
- Boosted sales with proactive upselling of products and services tailored to individual customer needs.
Crew Member
HUNGRY JACKS
01.2021 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Diploma - Beauty Therapy
Victoria University
Melbourne, VIC02-2024
Skills
- Time management
- Customer relationship management
- Objection handling
- Product and service sales
Timeline
Cash Register Operator
THE COFFEE CLUB
01.2024 - Current
Customer Service Operator
HARVEY NORMAN BEDDING
12.2021 - 07.2023
Crew Member
HUNGRY JACKS
01.2021 - 08.2021
Diploma - Beauty Therapy
Victoria University
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