ATIF SHAIKH
Melbourne,Australia
Summary
An enthusiastic international student pursuing a master's in international business at RMIT University, seeking part-time work in customer service, reception, store management, accountancy, or cashier roles. I bring strong communication, organizational skills, and a proactive attitude. Dedicated to exceptional customer experiences with a solid work ethic and adaptability. Interested in flexible part-time roles with weekend shifts.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
SP Staff
Melbourne, Australia
07.2024 - Current
- Paying close attention to details ensures that customer inquiries and issues are addressed accurately
- The ability to quickly identify issues, think critically, and offer practical solutions is crucial for resolving customer problems and ensuring satisfaction
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
Administrative Office Assistant
Bombay Crimpers pvt.Ltd
Mumbai, India
11.2023 - 06.2024
- Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
Receptionist
Hyatt
Mumbai, India
01.2022 - 06.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
- Updated daily log book with information about visitors entering the premises.
Education
Master of International Business -
RMIT University
Melbourne, VIC, AustraliaBachelor of Commerce -
Mumbai University
Mumbai, IndiaSkills
- Customer Service
- Communication
- Problem-Solving
- Cultural Sensitivity
- Decision-Making
- Basic Computer knowledge
- Good listener
- Inbound and Outbound Calling
- Report Generation
- Data Entry
- Client Relations
Why hire me
You should hire me because of my positive attitude, quick learning, strong listening skills, and friendly nature. I'm easy to work with and bring enthusiasm and cooperation to any team.
Work availability
Monday, Wednesday, Thursday, Saturday, Sunday [whole day and Night]
Languages
- English, Professional Working
- Hindi, Native or Bilingual
References
Available upon request
Timeline
Customer Service Representative
SP Staff
07.2024 - Current
Administrative Office Assistant
Bombay Crimpers pvt.Ltd
11.2023 - 06.2024
Receptionist
Hyatt
01.2022 - 06.2023
Master of International Business -
RMIT University
Bachelor of Commerce -
Mumbai University
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