Dynamic and versatile IT and software professional with proven experience in Level 1 IT support, front-end web and mobile development, and customer service . Proficient in React.JS, React Native, Angular, JavaScript/TypeScript, HTML5/CSS3, Microsoft 365, Active Directory, and ticketing systems . Adept at troubleshooting hardware, software, and network issues , managing user accounts, and delivering seamless technical support to staff and end-users. Demonstrates strong problem-solving, communication, and teamwork skills , with a track record of maintaining accurate documentation, optimizing processes, and quickly adapting to new technologies. Committed to ensuring high-quality solutions and exceptional user experiences in fast-paced, collaborative environments.
Google IT Support Professional Certificate
Coursera, October 2025
Key Skills and Learnings: