Atik Mania
Sydney,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Field Service Technician position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Desktop Engineer
Green Light Worldwide
02.2023 - 03.2023
- Reviewed and recorded hardware inventories by documenting serial numbers and other specifics for accurate tracking.
- Created standardized protocols for documenting processes and technical tasks, enabling consistently repeatable results.
- Inspected ticket resolution performance, identifying areas of possible improvement and directing identified weaknesses to engineering supervisor.
Field Service Engineer
Hills Automate Pty Ltd
11.2021 - 12.2022
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Managed maintenance data records and tracked operating information for onsite reference.
- Trained personnel to align objectives, strengthen competencies and standardize operations.
- Managed administrative tasks such as maintaining customer service logs and internal service records.
Education
Master of Management For Engineers - Engineering Management
Central Queensland University
Sydney, NSW06.2018
Bachelor of Engineering - Electrical Engineering
Gujarat Technological University
K.J. Institute Of Engineering & Technology06.2014
Industrial Automation Certification - Automation
NCVT
Vadodara08.2015
Skills
- Hardware repair
- Hardware and software installation
- Technical Analysis
- Issue escalation
- Installation and maintenance
- Project Management
- Safety standards and protocols
- Customer Relations
- Diagnostics and troubleshooting
Timeline
Desktop Engineer
Green Light Worldwide
02.2023 - 03.2023
Field Service Engineer
Hills Automate Pty Ltd
11.2021 - 12.2022
Master of Management For Engineers - Engineering Management
Central Queensland University
Bachelor of Engineering - Electrical Engineering
Gujarat Technological University
Industrial Automation Certification - Automation
NCVT
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