Atika Tasin
Summary
A young, enthusiastic individual with strong customer service and communication skills, seeking opportunities to grow in a dynamic and challenging environment.
Overview
4
4
years of professional experience
Work History
Customer Service
Farmers Fresh
11.2024 - Current
- Provided friendly and efficient service to customers, ensuring satisfaction and repeat business.
- Handled customer inquiries, returns, and complaints with professionalism and care.
- Maintained clean and organized displays, contributing to an inviting shopping environment.
- Operated point-of-sale systems accurately and efficiently.
Crew Member
McDonald's
08.2024 - Current
- Worked in a fast-paced team environment, preparing and serving food and beverages.
- Ensured cleanliness, safety, and hygiene standards were met at all times.
- Provided excellent customer service at the counter and drive-thru.
- Assisted in training new staff and handling customer feedback.
Barista Trainee
Bangladesh Coffee Academy
06.2023 - 07.2024
- Developed skills in coffee making including cappuccinos, lattes, flat whites, and cortados.
Selling Supervisor
Shopno Super Shop
02.2022 - 05.2023
- Recommended products based on customer needs, boosting revenue.
- Handled complaints and returns efficiently with knowledge of store policies.
- Maintained clean and attractive merchandise displays.
Education
Bachelors of Information Technology - Cyber Security
Macquarie University
09-2024
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong communication and customer service skills
- Quick learner and adaptable to new tools
- Teamwork and time management
- Organised and detail-oriented
- Calm under pressure
- Customer service representation
- Payroll customer service
- IT customer service
Languages
English
Bengali
Hindi
Hobbies and Interests
Learning new languages, Photography and videography, Exploring new places and foods, Watching movies and series, Volunteering work
Timeline
Customer Service
Farmers Fresh
11.2024 - Current
Crew Member
McDonald's
08.2024 - Current
Barista Trainee
Bangladesh Coffee Academy
06.2023 - 07.2024
Selling Supervisor
Shopno Super Shop
02.2022 - 05.2023
Bachelors of Information Technology - Cyber Security
Macquarie University