Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
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Atika Tasin

Summary

A young, enthusiastic individual with strong customer service and communication skills, seeking opportunities to grow in a dynamic and challenging environment.

Overview

4
4
years of professional experience

Work History

Customer Service

Farmers Fresh
11.2024 - Current
  • Provided friendly and efficient service to customers, ensuring satisfaction and repeat business.
  • Handled customer inquiries, returns, and complaints with professionalism and care.
  • Maintained clean and organized displays, contributing to an inviting shopping environment.
  • Operated point-of-sale systems accurately and efficiently.

Crew Member

McDonald's
08.2024 - Current
  • Worked in a fast-paced team environment, preparing and serving food and beverages.
  • Ensured cleanliness, safety, and hygiene standards were met at all times.
  • Provided excellent customer service at the counter and drive-thru.
  • Assisted in training new staff and handling customer feedback.

Barista Trainee

Bangladesh Coffee Academy
06.2023 - 07.2024
  • Developed skills in coffee making including cappuccinos, lattes, flat whites, and cortados.

Selling Supervisor

Shopno Super Shop
02.2022 - 05.2023
  • Recommended products based on customer needs, boosting revenue.
  • Handled complaints and returns efficiently with knowledge of store policies.
  • Maintained clean and attractive merchandise displays.

Education

Bachelors of Information Technology - Cyber Security

Macquarie University
09-2024

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong communication and customer service skills
  • Quick learner and adaptable to new tools
  • Teamwork and time management
  • Organised and detail-oriented
  • Calm under pressure
  • Customer service representation
  • Payroll customer service
  • IT customer service

Languages

English
Bengali
Hindi

Hobbies and Interests

Learning new languages, Photography and videography, Exploring new places and foods, Watching movies and series, Volunteering work

Timeline

Customer Service

Farmers Fresh
11.2024 - Current

Crew Member

McDonald's
08.2024 - Current

Barista Trainee

Bangladesh Coffee Academy
06.2023 - 07.2024

Selling Supervisor

Shopno Super Shop
02.2022 - 05.2023

Bachelors of Information Technology - Cyber Security

Macquarie University
Atika Tasin