Summary
Overview
Work History
Education
Skills
Volunteer Experience
Social Work Practicum 1 (if applicable)
Certification
Other information
Practice framework
Theories
Knowledge
Timeline
Generic

Atique Mahmud

2/11 Spencer St Southport,QLD

Summary

Master of Social Work student with expertise in community development and mental health advocacy. Committed to serving vulnerable groups, particularly children and individuals with disabilities. Seeking opportunities to implement social work principles in real-world scenarios and gain valuable experience in supportive environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Coles Express
Gold Coast, QLD
06.2024 - Current
  • Delivered consistent, high-quality customer service in a busy convenience retail environment.
  • Assisted customers with inquiries, supported people from diverse cultural backgrounds, and resolved issues with professionalism.
  • Collaborated with team members to ensure smooth daily operations and workflow.
  • Developed positive relationships with customers through friendly interactions.

Intern

Sheltech Consultants (Pvt.) Ltd.
Dhaka, Bangladesh
11.2020 - 12.2020
  • Participated in urban planning projects with a focus on sustainable development and public interest.
  • Conducted data collection, mapping, and analysis to support planning decisions.
  • Gained understanding of how planning policies affect disadvantaged communities and urban equity.
  • Maintained positive working relationship with fellow staff and management.

Education

Master of Social Work -

Griffith University
QLD
07-2027

Graduate Diploma of Business Administration -

Southern Cross University
Gold Coast, QLD
05-2025

Bachelor of Urban and Regional Planning -

Jahangirnagar University
Dhaka, Bangladesh
08-2022

Skills

  • Skills I would like to develop on placement include case management, intake assessments, working in multidisciplinary teams, and applying social work theories in practice
  • Skills I would like to develop on placement include case management, intake assessments, working in multidisciplinary teams, and applying social work theories in practice

Volunteer Experience

Grey Initiative, Bangladesh, 2020–2021

Logistics secretary

  • Co-founded a mental health organisation focused on awareness, stigma reduction, and peer support
  • Organised community events, facilitated workshops, and led online advocacy campaigns
  • Strengthened leadership, collaboration, and mental health advocacy skills

Tori, Bangladesh, 2017–2020

Volunteer

  • Supported the educational and emotional development of street children,
  • Provided informal education, school supplies, and counseling sessions to encourage school attendance
  • Gained experience in working with vulnerable youth and understanding the impact of social exclusion

Social Work Practicum 1 (if applicable)

N/A – First Placement Student

Certification

CPR, first aid, and others are in progress

Other information

  • I hold a current Blue Card, and all police checks and relevant vaccinations have been completed as per Griffith University Fit for Placement requirements.
  • I have a current Australian driver's licence.

Practice framework

My practice is guided by social work values of respect, social justice, and empowerment. I aim to be culturally responsive, person-centered, and strengths-based in my approach. I believe in reflective practice and seek to support individuals holistically, with a strong awareness of systemic and structural influences.

Theories

  • Strengths-Based Approach – I value this theory for its focus on empowering individuals by recognising their existing skills, resilience, and capacities.
  • Systems Theory – I am interested in how individuals are influenced by broader social, political, and economic systems, and hope to apply this understanding when supporting clients facing structural disadvantage.

Knowledge

I am a first placement student and am open to acquiring knowledge in a range of fields of practice. I have a particular interest in child protection, disability support, and the links between youth justice and marginalisation.

Timeline

Customer Service Representative

Coles Express
06.2024 - Current

Intern

Sheltech Consultants (Pvt.) Ltd.
11.2020 - 12.2020

Master of Social Work -

Griffith University

Graduate Diploma of Business Administration -

Southern Cross University

Bachelor of Urban and Regional Planning -

Jahangirnagar University
Atique Mahmud