Atiqul Islam
Melbourne,VIC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Steward
Cafe Milano ( Multi-Cuisine Restaurant)
Dhaka, Bangladesh
01.2023 - 05.2024
* Maintained cleanliness through the restaurant, including dining areas, kitchen surfaces, floors and restrooms.
* responsible for washing & sanitizing dishes, pots pans and utensils used in the kitchen and dining areas.
* Helped to manage food inventory, order supplies, and minimized food waste.
* Worked together to maintain a positive working environment.
*Handling waste disposal properly by emptying bins, recycling, and ensuring waste is managed.
Customer Service Executive
OTOBI
Dhaka, Bangladesh
01.2022 - 01.2023
- Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Provided technical support when necessary to resolve complex problems.
- Tracked customer complaints and followed up to ensure resolution was achieved.
- Prepared detailed reports of daily activities for management review.
- Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.
Assembling Furniture and Technical Help.
Regal Furniture, OTOBI bangladesh
Dhaka, Bangladesh
01.2018 - 06.2022
- Completed day-to-day duties accurately and efficiently.
Education
Supply Chain And Logistics Management
RMIT
Melbourne, VIC07-2024
Skills
- Quality Assurance
- Customer Relations
- Time Management
- Problem-Solving
- Customer Service
- Supervision and leadership
- Relationship Building
- Leadership
- Microsoft Office
- Dependable and Responsible
- Organization and Time Management
- Problem Resolution
- Analytical and Critical Thinking
Languages
English
Full Professional
Certification
Professional Motor Driving License.
working on Forklifting and warehouse training and license.
Websites
Affiliations
- Organizer
- Athlete
- volunteering
- Marathon Runner
- Basketball Player
- Fitness Enthusiast
Accomplishments
- Numerous Medals on marathon running, Basketball Championship in University, accolades as club President ( LEO club International) etc
Custom
- As an extrovert I like to work with people as a team member to prove my best and gain knowledge for my future endeavor.
- I am a risk taker.
- Like taking challenges.
- Positive thinker.
- Good communicator organizer.
- Honest and responsible.
- Meticulous.
- tenacious.
- Good observer.
References
REFERENCE:
Tilak Prasad Upadhya
23 Liston Avenue
Driving And Forklifting Instructor
Siri Driving School
0423 080 582
utilakprasad@gmail.com
Tasneem Kareem
Kitchen Steward
Delware North Australia & New Zealand .
Docklands, Vic 3008
0466012399
tasnim.karim.b@gmail.com
Timeline
Steward
Cafe Milano ( Multi-Cuisine Restaurant)
01.2023 - 05.2024
Customer Service Executive
OTOBI
01.2022 - 01.2023
Assembling Furniture and Technical Help.
Regal Furniture, OTOBI bangladesh
01.2018 - 06.2022
Supply Chain And Logistics Management
RMIT
Professional Motor Driving License.
working on Forklifting and warehouse training and license.
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