Atlanta Crawford
Mowbray,TAS
Summary
A dedicated professional with a strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results. Demonstrated exceptional multitasking and problem-solving skills, significantly enhancing customer satisfaction and streamlining operations. Committed to maintaining high food safety standards while effectively managing cash transactions and fostering a clean, welcoming environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Crew Member
Hungry Jacks
12.2022 - 12.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
Crew Member
Hungry Jacks
09.2010 - 08.2014
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
- Increased customer satisfaction with prompt and accurate order taking.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
Education
No Degree - Certificate III in Nail Technology
TasTAFE
TAS11-2024
High School Diploma -
Prospect High School
Launceston, TAS12-2012
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling/ Operating cash register
- Customer engagement
- Cleaning and sanitizing
- Communicated with customers regarding orders, comments and complaints
- Completing assigned tasks
- Understanding food safety and hygiene requirements
Accomplishments
- Most Improved Student Award -2012
- Crew Coach - 2023
Certification
- Most Improved Student Award - 2012
- Certificate II in Retail - 2012
- Certificate III in Nail Technology - 2024
Timeline
Crew Member
Hungry Jacks
12.2022 - 12.2023
Crew Member
Hungry Jacks
09.2010 - 08.2014
No Degree - Certificate III in Nail Technology
TasTAFE
High School Diploma -
Prospect High School
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