Summary
Overview
Work History
Education
Skills
Timeline
Generic

Atlanta Keys

Busselton,WA

Summary

After owning and running a cafe for 23 years in Margaret River I took some time off and now keen to reenter the work force. Customer service and relations are my forte and I believe I would thrive in the environment this job would provide.

I take direction well and pick up new skills with relative ease.

I'm very interested in the daily and long term operations of hotels and accommodation and would be most excited to join your team.

Overview

24
24
years of professional experience

Work History

Cafe Owner

Self Employed
10.1999 - 09.2023
  • Managed day-to-day business operations
  • Managed financial aspects of the business, including controlling costs.
  • Mentored and trained employees to improve performance and encourage growth.
  • Enhanced customer loyalty through exceptional service and consistent product quality.
  • Fostered a welcoming atmosphere by maintaining a clean, organized, and visually appealing cafe environment.
  • Increased customer satisfaction by implementing high-quality food and beverage offerings.
  • Developed strong relationships with suppliers to ensure timely deliveries and favorable pricing terms.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions
  • Managed staff schedules and maintained adequate coverage for all shifts
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.






Education

Presbyterian Ladies College
Peppermint Grove, WA

Skills

  • Small business operations
  • Verbal and written communication
  • Staff Management and Training
  • Point Of Sale
  • Book Keeping and Payroll Administration using Xero Accounting
  • Conflict Resolution
  • Customer Service and Relations

Timeline

Cafe Owner

Self Employed
10.1999 - 09.2023

Presbyterian Ladies College

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Atlanta Keys