Atsuko Allen
Balgowlah,NSW
Summary
Proven Barista and Packing Assembler with a track record of enhancing customer satisfaction at Michel's Patisserie and Advancedlife Photography. Excelled in team collaboration and efficient problem-solving, boosting productivity by over 20%. Skilled in cash handling and packaging, demonstrating exceptional hospitality service expertise and a commitment to quality.
Overview
17
17
years of professional experience
Work History
Barista
Michel's Patisserie
03.2018 - Current
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained a clean and organized workspace for optimal productivity and safety.
Barista
Michel's Patisserie
02.2008 - 04.2015
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Packing, Shipping, and Receiving Assembler
Advancedlife Photography
01.2012 - 04.2012
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Coordinated effectively with quality control personnel to quickly identify any damaged products before shipping.
- Maximized warehouse space utilization, reorganizing storage areas for optimal product accessibility.
- Consistently met or exceeded performance metrics, driving continuous improvement in packing, shipping, and receiving operations.
Education
Associate's Degree - Home Economics
Syoinhigashi Junior College
Osaka, Japan03.1998
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Order Taking
- Exceptional customer service
- Hospitality service expertise
- Packaging and Labeling
Timeline
Barista
Michel's Patisserie
03.2018 - Current
Packing, Shipping, and Receiving Assembler
Advancedlife Photography
01.2012 - 04.2012
Barista
Michel's Patisserie
02.2008 - 04.2015
Associate's Degree - Home Economics
Syoinhigashi Junior College
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