AUBREY MADAMBA
Ballarat,Australia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Offering 3 years of experience providing quality administrative support to clients.
Overview
17
17
years of professional experience
Work History
Virtual Assistant
Radha Glitz And Glam
03.2020 - Current
- Completed business correspondence by telephone, chat or email to provide information.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Performed research to collect and record industry data.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Invoicing
- inventory and spreadsheet monitoring
- making logos and basic editing through CANVA,
- setting up and maintaining website of the online shop or other selling platforms
- scheduling of postings for social media marketing
Disability Support Worker
Zeth Angeles
11.2021 - 03.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, and managed laundry.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Kept accurate records for client files and handled related paperwork.
- Conducted in-home visits to provide supportive services.
Manufacturing Operator
AME Systems Inc.
07.2020 - 01.2021
- Adherence to safety requirements and company policies, assembling circuits and harnesses to a high quality, assembling circuits and harnesses effectively
Administrative Aide VI
Philippine Air Force
04.2018 - 01.2020
- Planned, scheduled, and delegated daily work to team of employees.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Updated spreadsheets and databases to track, analyze, and report on performance and data.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Managed relational database to store information for reference, reporting, and analysis.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Created and maintained databases to track and record maintenance data.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Developed cost estimates and project specifications for proposals.
Engineer/ Fastmaint Analyst
Primera Multi-Purpose Cooperative
09.2015 - 01.2016
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Participated in formal internal design reviews of proposed products and components.
- Illustrated potential obstacles when conducting site assessments for planned projects.
- Collaborated with other departments to facilitate successful project completion.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
- End-user of CMMS, Fastmaint Version 7.0, generating job orders for preventive maintenance
- Built inventory management systems for industrial facilities and reviewed existing systems to identify potential for optimization.
- Monitored spare parts inventory and addressed shortages with Plant Manager.
Process Engineer
Gemphil Technologies, Inc
10.2012 - 06.2013
- Provided technical assistance to production team when issues arose.
- Reviewed processes, identifying areas requiring improvement.
- Conducted root cause analysis to identify, prioritize and eliminate process losses.
- Participated in project reviews to enable ongoing status tracking and reporting.
- Prepared scope of work documentation for use in project planning
- Developed documentation, diagrams, and specifications to meet project requirements and regulatory standards.
- Coached newly hired employees and interns while observing progress and delegating tasks.
- Met weekly with team members to discuss project implementations and alleviate any issues.
- Analyzed critical line data to make recommendations for improvement.
- Interfaced with area teams to verify application of technical details.
- Collaborated with technologists to address operating issues and support rapid recovery.
- Created process simulations to test operational outcomes without causing service disruptions.
- Developed and implemented process improvements to reduce costs and increase efficiency in industrial production.
- Monitored and optimized production processes to increase throughput and improve quality.
- Collaborated with cross-functional teams to develop and implement process changes.
- Conducted evaluations of equipment and machinery to verify optimal performance and efficiency.
- Designed, created and tested production models for industrial processes.
- Led root cause analyses to identify and address problems in industrial production.
- Analyzed data to identify trends in production and maintenance costs and developed strategies to reduce expenses.
- Created and implemented project plans for new or improved industrial processes.
- Created detailed reports on engineering activities and findings.
- Interacted with subject matter experts to develop training material and tools for personnel.
- Provided input to team lead regarding areas for process and procedural improvement.
Lead Technician
Sunpower Philippines Manufacturing Ltd.
10.2008 - 09.2012
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Adhered to established policies and standards to safely complete projects.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Validated adherence to best practices, quality standards and customer specifications.
- Maintained accurate records of malfunctions, installations and service calls according to guidelines.
- Fostered relationships with internal and external customers.
- Tested components and systems to evaluate performance and identify concerns.
- Monitored and enforced safety measures to mitigate hazards.
- Devised and implemented safety programs, encouraging team members to take time to analyze situations and determine best course of action.
- Implemented, configured, and optimized safety standards.
- Led monthly meetings to coordinate support efforts across multiple departments.
- Ensuring critical parameters are maintained, responding to internal customer's queries, interfacing and communicating effectively with work groups, assisting in troubleshooting and problem solving, checking and ensuring machines and workplace conform to company 5s standard, performing minor troubleshooting/adjustments on equipment, performing other duties as assigned
Maintenance Clerk
Coca-Cola Bottlers Philippines, Inc
04.2007 - 05.2007
- Maintained physical and computer-based filing systems.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Maintained log books and spreadsheets documenting file data and storage receipts.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Routinely distributing the checklist for daily maintenance works, ensuring reports on the reasons of backlogs are well discussed and coordinated with concerned departments
Education
No Degree - Bookkeeping
Bookkeeping With Quickbooks Online
Virtual Assistant Training Philippines03.2023
No Degree - Social Media Marketing
Depatment of Trades And Industries
Philippines09.2021
Bachelor of Science in Electrical Engineering, Tertiary -
BICOL UNIVERSITY
Legazpi City, Albay03.2008
Industrial Motor Control and Building Wiring, Vocational -
TECHNICAL SKILLS AND DEVELOPMENT AUTHORITY (TESDA)
Malilipot, Albay08.2006
Secondary -
NAGA CITY SCIENCE HIGH SCHOOL
Naga City, Philippines03.2003
Skills
- Mail Management
- Administrative Support
- Customer Service
- Invoice Processing
- Inventory Management
- Bookkeeping
- Website Updating
- Social Media Knowledge
- Schedule Maintenance
- Microsoft Office
- Business Correspondence
- Report Generation
- 8D
- FMEA
- OCAP
- Fishbone
- 7 QC Tools
- Basic Lean Manufacturing
Trainings And Seminars
- An Intro to Cost Reduction, 03/13/11, Robelyn Gicaro
- Lean Basic 1, 03/18/11, Mark Anthony Bengco
- Compressed Gas, 11/03/10, Clarissa Latoza
- Chemical Handling, 11/23/10, Clarissa Latoza
- Control Chart Basics 1(Control Chart Types,Rule Violations and Response Levels), 11/05/10, Carolyn Lozano
- Hypothesis Testing, 11/05/10, Carolyn Lozano
- Basic Statistics and Intro to JMP, 11/05/10, Carolyn Lozano
- D Roadmap and forecasting, 11/17/10, Paula Samantha Alfonso
- F-test and T-test, 02/11/09, 15744
Career Eligibility And Certifications
- Building Wiring Electrician, 01/11/07, 02/14/08, TESDA Training Center, 070501010080
- Industrial Motor Control, 07/08/06, 08/29/06, TESDA Training Center, 05060637
Personal Information
- Available: As soon as possible
- Age: 38
- Visa Status: Permanent Resident 187
- Marital Status: Married
- Nationality: Filipino
References
DR JANICE L BERNABE, Philippine Air Force, PAFOS, AETDC, +639777210133 VIDA V TUPAS, Technical and Engineering Manager, Gemphil Technologies Inc, +63 49 543 0661 TESSA VALERIE ENCENA, Philippine Air Force, Air Force Human Rights Office, +639164326220 TONY O'NIEL, Proprietor, ONT Transport PTY Ltd, toneil@ontgroup.com.au, ELSA GRVE +61448703566
Timeline
Disability Support Worker
Zeth Angeles
11.2021 - 03.2022
Manufacturing Operator
AME Systems Inc.
07.2020 - 01.2021
Virtual Assistant
Radha Glitz And Glam
03.2020 - Current
Administrative Aide VI
Philippine Air Force
04.2018 - 01.2020
Engineer/ Fastmaint Analyst
Primera Multi-Purpose Cooperative
09.2015 - 01.2016
Process Engineer
Gemphil Technologies, Inc
10.2012 - 06.2013
Lead Technician
Sunpower Philippines Manufacturing Ltd.
10.2008 - 09.2012
Maintenance Clerk
Coca-Cola Bottlers Philippines, Inc
04.2007 - 05.2007
No Degree - Bookkeeping
Bookkeeping With Quickbooks Online
No Degree - Social Media Marketing
Depatment of Trades And Industries
Bachelor of Science in Electrical Engineering, Tertiary -
BICOL UNIVERSITY
Industrial Motor Control and Building Wiring, Vocational -
TECHNICAL SKILLS AND DEVELOPMENT AUTHORITY (TESDA)
Secondary -
NAGA CITY SCIENCE HIGH SCHOOL
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