Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audrey Jayson

Blacktown

Summary

Proven Administrative Officer with a track record of enhancing efficiency at Pacific Education & Visa Services. Excelled in office management and client relations, significantly improving document accuracy and client satisfaction. Skilled in scheduling and records management, adept at streamlining processes to boost productivity and service quality.

Overview

20
20
years of professional experience

Work History

Administrative Officer

Pacific Education & Visa Services
07.2022 - Current

-Assist in scheduling and organizing initial consultations with migration agents or consultants.

-Respond to client inquiries via phone, email, or in-person, providing information about services, visa options, and application processes.

-Guide clients in gathering and preparing required documents for visa applications, ensuring completeness and accuracy.

-Maintain regular contact with clients to provide updates on their application status and request additional information if needed.

-Accurately enter client information, application details, and other relevant data into the consultancy’s database or CRM system.

-Organize and maintain client files, both electronic and physical, ensuring all documents are up-to-date and easily accessible.

-Manage appointments, meetings, and deadlines for migration agents and clients.

- Prepare and send official correspondence, including letters, emails, and forms, to clients and relevant authorities.

- Conduct research on visa requirements, immigration policies, and changes in legislation to support migration agents in providing accurate advice.

-Assist in the preparation and submission of visa applications, including filling out forms, compiling supporting documents, and ensuring compliance with all requirements.

-Monitor the progress of ongoing applications and update migration agents and clients on any developments or issues.

Quality Control

White Prince Pty Ltd
09.2016 - 12.2019
  • Implemented quality control measures, significantly reducing errors and enhancing overall product quality.
  • Improved production processes with thorough quality control audits.
  • Collected batch samples of product for quality control.
  • Reduced data errors through diligent quality control checks and validations.
  • Enhanced manufacturing processes by implementing detailed quality control measures and guidelines.

Warehouse Packer

MMP Industrial
01.2006 - 08.2011
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Operated tape machines, scales and label printers to package items correctly.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Maintained quality standards by performing thorough final inspections of packed shipments before loading onto trucks.
  • Organized items on racks, shelves and bins to maintain established order.

Warehouse All-rounder

Bathox Pty Ltd
05.2004 - 01.2006
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Medical Terminology

Wesley Institute
Westmead, NSW
11.2011

No Degree - Office Administration

TAFE
Liverpool, NSW
07.2003

High School Diploma -

Villaflores College
Philippines
03.1998

Skills

  • Office Management
  • Scheduling and calendar management
  • Records Management
  • Documentation and control

Timeline

Administrative Officer

Pacific Education & Visa Services
07.2022 - Current

Quality Control

White Prince Pty Ltd
09.2016 - 12.2019

Warehouse Packer

MMP Industrial
01.2006 - 08.2011

Warehouse All-rounder

Bathox Pty Ltd
05.2004 - 01.2006

Medical Terminology

Wesley Institute

No Degree - Office Administration

TAFE

High School Diploma -

Villaflores College
Audrey Jayson