Summary
Overview
Work History
Education
Skills
Timeline
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Audrey Larkin

MOUNT DANDENONG

Summary

With a proven track record at Wandin Riding Academy, I excel in equine care, demonstrating exceptional organisational skills and a deep commitment to animal health. Leveraging expertise in equine first aid and effective communication, I consistently enhance animal welfare, making significant contributions to team and operational excellence.

Overview

4
4
years of professional experience

Work History

Horse Caretaker

Wandin Riding Academy
09.2022 - Current
  • Ensured safety of horses by maintaining clean and secure stables at all times.
  • Developed strong bonds with horses through consistent care and attention, fostering trust between caretaker and animal.
  • Provided treatment for minor horse injuries.
  • Administered medications to horses as prescribed by veterinarians, resulting in improved health conditions.
  • Enhanced horse health by providing regular grooming, exercise, and proper nutrition.

Sales Assistant

Chesnut Festival
05.2021 - 05.2021
  • Handled customer inquiries, complaints, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Assisted customers with prompt and polite support
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient environment.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Established rapport with customers using active listening and interpersonal skills.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Streamlined checkout process.
  • Identified upselling opportunities, contributing to increase in average transaction value.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Wrapped, boxed and weighed bakery department products.
  • Recommended complementary purchases to customers, increasing revenue.
  • Delivered energetic responses to customers
  • Developed strong rapport with customers
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Provided exceptional customer service.

Education

Yarra Valley Grammar
Ringwood East, VIC

Skills

  • Honest and hardworking
  • Teamwork
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Organisational skills
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Verbal and written communication
  • Horse handling and training
  • Riding proficiency

Timeline

Horse Caretaker

Wandin Riding Academy
09.2022 - Current

Sales Assistant

Chesnut Festival
05.2021 - 05.2021

Yarra Valley Grammar

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Audrey Larkin