Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Audrey McNulty

Gisborne,VIC

Summary

My name is Audrey McNulty, and I am a Year 11 student at Salesian College Sunbury. I am 16 years old and enjoy staying active, especially through playing netball. Being part of a netball team has helped me build strong teamwork, communication, and time management skills. These qualities have taught me the importance of collaboration, reliability, and maintaining a positive attitude—both on and off the court.

I am eager to gain more experience in the workforce and further develop my professional and life skills. I have previous customer service experience from working at my local IGA, where I enjoyed helping customers and working as part of a team. I have a strong interest in retail and believe this opportunity would be a great fit for me, allowing me to grow my skills and contribute positively to the workplace.

Overview

1
1
year of professional experience

Work History

Waitress

Baringo Food and Wine
10.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Primary School Teaching Assistant

Holy Cross Catholic Primary School
04.2025 - 06.2025

School Work Experience

  • Enhanced student comprehension by incorporating visual aids and interactive activities into lesson plans.
  • Contributed to a positive school culture by participating in extracurricular activities such as clubs, sports teams, or community events.
  • Mentored new Teaching Assistants by sharing experiences and insights gained from working within the primary school setting.
  • Assisted with the planning and execution of field trips, creating meaningful connections between classroom content and real-world experiences for students.

Childcare Worker (student)

Story House Early Learning
02.2025 - 04.2025

School Work Experience

  • Maintained a safe and clean environment for the children by adhering to health and safety protocols.
  • Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.

Retail Customer Service

Morgans IGA
05.2024 - 09.2024
  • Trained new employees on company policies, procedures, and best practices in retail customer service delivery.
  • Provided exceptional customer service while addressing any concerns or answering questions, resulting in high client satisfaction rates.
  • Educated potential customers on the unique selling points of promoted products or services, driving informed purchasing decisions.
  • Managed a high volume of inbound calls while maintaining exceptional customer service standards.
  • Developed loyal customer base through friendly interactions and consistent high-quality service.

Education

No Degree - Year 11

Salesian Collage
Sunbury
10-2026

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Food running
  • Table setting
  • Time management

Timeline

Primary School Teaching Assistant

Holy Cross Catholic Primary School
04.2025 - 06.2025

Childcare Worker (student)

Story House Early Learning
02.2025 - 04.2025

Waitress

Baringo Food and Wine
10.2024 - Current

Retail Customer Service

Morgans IGA
05.2024 - 09.2024

No Degree - Year 11

Salesian Collage
Audrey McNulty