Audrey Germono Mendoza
Footscray,VIC
Summary
Patient-oriented Oral Health Therapist, focusing on Dental Hygiene. Skilled in screening patients for cancer and oral diseases, performing dental prophylaxis and providing education on maintaining oral hygiene and health. Accomplished at working with diverse personality types to provide a safe environment for patients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dental Hygienist
Lumino, The Dentist
02.2023 - 02.2024
- Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
- Assessed and managed at least 7 to 9 patients with different periodontal needs per day.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures professionally.
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Collaborated with the dental team to develop comprehensive treatment plans for patients with complex conditions.
- Promoted a welcoming environment by maintaining a clean and organized workspace, leading to increased patient satisfaction rates.
- Participated in continuing education courses to stay current on industry best practices and emerging technologies within the field of dental hygiene.
- Implemented effective infection control measures by sterilizing instruments and following strict protocols for cleanliness.
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
- Educated patients on the importance of oral hygiene and demonstrated techniques for flossing and brushing.
- Maintained accurate medical and dental records by documenting important patient data in EXACT.
- Captured patients' dental radiographs and provided to the dentist for interpretation and diagnosis.
Healthcare Assistant
Edmund Hillary Retirement Village
06.2015 - 12.2019
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various healthcare needs.
- Assisted nurses in administering medications, monitoring vital signs, and documenting patient progress for better treatment outcomes.
- Provided emotional support to patients and families, fostering a positive environment conducive to healing and recovery.
- Maintained a clean and safe environment for patients by adhering to infection control protocols and performing routine sanitation tasks.
- Contributed to efficient hospital operations by promptly responding to call lights and addressing patient concerns as needed.
- Facilitated patient mobility by assisting with transfers, ambulation, and positioning, reducing the risk of injury or complications.
- Supported patients' nutritional needs through meal preparation, feeding assistance, and dietary monitoring, promoting overall health.
- Enhanced communication between patients and medical staff by serving as a liaison and relaying pertinent information accurately.
- Participated in ongoing professional development opportunities to stay current on best practices in healthcare assistance.
- Performed physical therapy exercises with patients under clinical supervision, supporting rehabilitation goals through diligent practice sessions.
Sleep Technician
Chinese General Hospital Sleep Clinic
10.2012 - 10.2014
- Improved patient comfort by effectively setting up and calibrating sleep monitoring equipment.
- Enhanced diagnostic accuracy through meticulous data collection and analysis of sleep studies.
- Optimized study results by troubleshooting technical issues with polysomnography equipment as needed.
- Delivered timely and accurate documentation of study findings, facilitating seamless communication among healthcare providers involved in patient care.
- Coordinated scheduling for both overnight and daytime sleep studies, maximizing resources while minimizing wait times for patients seeking appointments.
- Developed strong rapport with referring physicians, fostering collaborative relationships that ultimately benefited patient care outcomes.
- Regularly participated in continuing education opportunities to remain knowledgeable about latest research findings related to the diagnosis and treatment of sleep disorders.
Education
Bachelor of Health Science (Oral Health) -
Auckland University of Technology
Auckland, New Zealand11.2022
Bachelor of Science - Nursing
Trinity University of Asia
Manila, Philippines04.2011
Skills
- Dental Instrument Sterilization
- Dental Software Knowledge
- Taking Medical and Dental Histories
- Periodontal evaluation and charting
- Oral Cancer Screening
- Dental Radiography
- Local anaesthetic Administration
- Root planning and scaling
- Dental Prophylaxis
- Preventive oral health education
- Patient relationship building
Languages
English
Full Professional
Tagalog (Filipino)
Native or Bilingual
Certification
- Registered Oral Health Therapist by the Dental Council (New Zealand) from January 2023- present
- Registered Oral Health Therapist by the AHPRA and National Boards (Australia) from January 2024
Reference
Reference available upon request.
Timeline
Dental Hygienist
Lumino, The Dentist
02.2023 - 02.2024
Healthcare Assistant
Edmund Hillary Retirement Village
06.2015 - 12.2019
Sleep Technician
Chinese General Hospital Sleep Clinic
10.2012 - 10.2014
Bachelor of Health Science (Oral Health) -
Auckland University of Technology
Bachelor of Science - Nursing
Trinity University of Asia
Similar Profiles
Nicole SmithNicole Smith
Practice Manager at Lumino The DentistPractice Manager at Lumino The Dentist
Sarah GaddSarah Gadd
Receptionist/Dental Assistant at Lumino the DentistReceptionist/Dental Assistant at Lumino the Dentist
Brooklyn BeethamBrooklyn Beetham
Dental Nurse at Lumino the DentistDental Nurse at Lumino the Dentist