Audrey Sanderson
Melbourne
Summary
I am a dynamic professional with a talent for fostering team unity and a keen ability to cultivate outstanding customer relations. My expertise lies in leveraging independent decision-making and sound judgment to drive successful outcomes. I am dedicated to continuous self-improvement and training, which I apply to enhance engagement and elevate individual performance. With exceptional time management capabilities, I adeptly multitask within established policy frameworks and tight deadlines. Bringing over two decades of experience in operational administrative positions, I am well-versed in audit compliance and financial policy. As a disciplined individual, I am unwaveringly committed to achieving targeted goals and delivering excellence in every endeavor.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Acting Director
Bendigo Kangan Institute
Melbourne
10.2023 - 03.2024
- Spearheaded transformative initiatives and strategic collaborations to roll out BKI's Education Model effectively
- Directed comprehensive end-of-year reporting and orchestrated the setup for 2024 program delivery
- Oversaw contract administration for AMEP and SEE programs, ensuring compliance and excellence
- Managed financial oversight, including centre budget, revenue forecasting, and resource allocation
- Proactively identified and mitigated operational risks to maintain seamless centre functionality
- Cultivated robust internal and external relationships, enhancing team dynamics and network engagement
- Executed contract negotiations and procurement processes to meet organizational requirements
- Guaranteed the smooth operation of the delivery centre through adept management practices
- Addressed staff and student concerns promptly, fostering a responsive and supportive environment
- Ensured meticulous completion of performance-based reporting, upholding high accountability standards
Acting Education Manager
Bendigo Kangan Institute
Melbourne
03.2022 - 10.2023
- Facilitated robust support for program leaders, trainers, and assessors within diverse VET qualifications across regional and metropolitan areas
- Expertly managed educational program budgets and adept at financial forecasting
- Strategically established team priorities, ensuring meticulous tracking of milestones, outcomes, and performance metrics
- Implemented clear targets and objectives to enhance program leadership and elevate business performance
- Utilized data and analytics to inform decision-making processes and propel business improvements
Staff Elected Board Director
Bendigo Kangan Institute
Melbourne
07.2021 - 06.2023
- Contributed to organizational leadership by establishing strategic goals and forward-thinking strategies
- Championed the organization's core values and strategic vision, driving alignment and purpose
- Contributed to key strategic initiatives to enhance product portfolios and competitive positioning
- Acted as a prominent representative at industry conferences, community engagements, and Institute events, bolstering organizational presence
Operations Support Manager
Bendigo Kangan Institute
Bendigo
05.2024 - 02.2022
- Optimized financial efficiency through meticulous management of budget and revenue streams, ensuring resource planning aligned with fiscal objectives
- Streamlined organizational alignment by overseeing contract negotiations and procurement processes, meeting stringent organizational requirements
- Strategically allocated resources to meet customer demands and achieve corporate goals, demonstrating adept resource management
- Uphold governance and audit standards by ensuring operational procedures met compliance requirements, maintaining organizational integrity
- Drove operational excellence by analyzing performance data and recommending data-driven strategies for process improvement
- Fostered innovation and enhanced business processes, significantly improving customer satisfaction through the adoption of cutting-edge solutions
- Exercised exceptional team leadership, overseeing professional support staff across multiple sites, focusing on daily operations, mentoring, development, and recruitment
SME - Student Journey Transformation Project (SJTP)
Bendigo Kangan Institute
Melbourne
11.2020 - 04.2021
- Collaborated with the SJTP team to identify and propose advanced system functionalities, ensuring alignment with operational workflows and governance reporting demands
Operations Coordinator
Kangan Institute
07.2014 - 10.2020
- Streamlined daily operations coordination for Foundation programs, ensuring efficient scheduling, delivery execution, and reporting cycles
- Fostered a high-performance team culture through effective leadership, mentoring, and professional skills enhancement
- Cultivated strong, collaborative relationships with Program Leaders to guarantee the superior performance of AMEP/SEE contract deliverables
- Oversaw meticulous records management and provided robust support during internal and external audits
Director, Finance Manager, Regulatory Compliance Reporting
Sanderson Construction and Consulting Pty Ltd
11.1990 - 08.2008
- Managed financial strategy and regulatory compliance reporting as Director for a family-owned enterprise, optimizing fiscal health and adherence to industry standards
Education
Board of Directors Course -
Australian Institute of Company Directors
01.2022
Health & Safety Representative Certificate - Occupational Health & Safety
Kangan Institute
01.2019
LEAN Coaches Program - Continuous Improvement
Kangan Institute
01.2014
Diploma of Management & Sustainability - Business Management
Kangan Institute
01.2013
Skills
- Operational administration
- Team leadership
- Program management
- Collaboration
- Cooperation
- Performance management
- Policy implementation
- Procedure implementation
- Process improvement
- Contract compliance
- Stakeholder management
- Team building
- Conflict mediation
Languages
English
Drivinglicense
Victorian Drivers Licence, 11/28/26
Certification
- Working With Children Check - Expiry March 2028
- National Police Check - Issued October 2024
Timeline
Operations Support Manager
Bendigo Kangan Institute
05.2024 - 02.2022
Acting Director
Bendigo Kangan Institute
10.2023 - 03.2024
Acting Education Manager
Bendigo Kangan Institute
03.2022 - 10.2023
Staff Elected Board Director
Bendigo Kangan Institute
07.2021 - 06.2023
SME - Student Journey Transformation Project (SJTP)
Bendigo Kangan Institute
11.2020 - 04.2021
Operations Coordinator
Kangan Institute
07.2014 - 10.2020
Director, Finance Manager, Regulatory Compliance Reporting
Sanderson Construction and Consulting Pty Ltd
11.1990 - 08.2008
Board of Directors Course -
Australian Institute of Company Directors
Health & Safety Representative Certificate - Occupational Health & Safety
Kangan Institute
LEAN Coaches Program - Continuous Improvement
Kangan Institute
Diploma of Management & Sustainability - Business Management
Kangan Institute
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