Audrey Santos

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.

• Used strong interpersonal communication skills to convey information to others.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Maintained clean, neat, and operational facilities to serve program needs.
• Assisted with special events and programs.

• Operated the point of sale (POS) system, handling transactions efficiently.
• Provided excellent customer service to enhance the shopping experience.
• Sorted and organized clothing donations for display in the store.
• Ensured items were attractively arranged and easily accessible to shoppers.
• Contributed to a welcoming environment supporting the organization's mission.

• Performed general housekeeping and cleaning tasks.
• Assisted with set up of tables, chairs and other equipment for community and employee events.
• Set up and broke down venue spaces for events based on directions and diagrams.
• Monitored machines and made skilled repairs based on immediate and long-term needs.

Unfortunately, I had to leave this job due to scheduling conflicts with university studies.

During this temporary volunteer work in my year in Sydney, I cleaned up service stations and tables, operated industrial materials, restocked and prepped food items and supplies, processed cash and credit card payments efficiently, and maintained dining and food areas in a clean and sanitary manner