Aurelia Volentras

An active role in residential, post grad and international Retreats:

• Detailed organization and implementation of a complex operation and management of the flow of the workshop
• Meticulous planning before, during and after each Retreat
• Management of the day-to-day operations
• Ordering and preparing props/items needed for the workshop
• Preparing and editing Facilitation guidelines, Logistics manual, timelines and Participant workbooks
• Preparing a variety of different course room set-ups, liaising with caterers
• Welcoming participants, registration and accommodation
• Liaising with the Team, Admin, Caterer and Venue Managers
• Flight itineraries, hotel accommodations and logistical planning with overseas venues
• DJ - music requirements and research
• Monitoring and identifying improvement opportunities
• Consulting and training new staff
• Front desk administration, filing, management of supplies, answering and directing phone calls, database management, customer support

• Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
• Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.
• Launched marketing activities for market penetration.
• Collecting and analyzing data during and after Bluesfest event to understand the audience, popularity and performance of the artists and tourist value for Byron Bay Shire to improve for future events

• A variety of administrative tasks to support the CEO's daily activities. International and domestic travel, hotel and car service arrangements
• Co-ordination of presentation pitches to clients