AURORA NGUYEN PHUONG VY BUI

Part-time

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Assisted in food preparation and kitchen support.
  Operated cashier/POS and handled customer payments.
• Served food and drinks, ensuring good customer service.
• Maintained cleanliness and hygiene across work areas.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

Full-time _ International Vietnamese Student at University of Melbourne

• Coordinated academic workshops and peer study sessions to support student learning
• Acted as liaison between students and university academic services
• Provided academic mentoring and advice to first-year Vietnamese students
• Provided constructive feedback on assignments, enabling students to improve their work and develop critical thinking skills.
• Assisted in development and implementation of faculty development plans.
• Coordinated and supervised academic advising activities.
• Enhanced academic performance by providing individualized support and feedback to students.
• Served as a mentor for struggling students, offering guidance and support in reaching their academic goals.

Part-time

• Company Overview: Vietnam
• Responded to customer inquiries via email and social media
• Assisted with online order processing and after-sales support
• Maintained customer satisfaction by resolving issues in a timely manner

Part-time

• Company Overview: Vietnam
• Assisted customers with purchases and product recommendations
• Managed POS transactions and balanced end-of-day sales reports
• Arranged product displays to increase visibility and sales