Aurorah Porter

I support the delivery of the Library & Archives NT community engagement program, increasing awareness and participation in events, exhibitions, awards, and grants. I coordinate and deliver public programs, such as book launches, talks, symposiums, and workshops, managing logistics, budgets, project plans, risk assessments, and records. I create and utilise engaging content for our digital platforms, including social media, e-newsletters, and web content, while also designing media and digital content to enhance communication materials. I assist in managing our social media channels (Facebook and Instagram) and maintain the website. I build and maintain collaborations with external organisations and conduct extensive historical research.

Key Achievements:

• Researching, curating and organising content for the permanent exhibition at the Education Community Precinct,
• Designing a custom-built SharePoint site to improve task and project management for the Community Engagement team.

Experience
I supported external library sector clients and Library & Archives NT staff in using library-specific business systems to acquire, describe, manage, and access collections. I provided expert advice on the LibrariesNT Library Management System and other digital collection tools, addressed escalated service desk requests, and coordinated vendor enhancement requests. I led the Collection Systems team to achieve objectives, developed project plans, and ensured the timely delivery of client-focused outcomes. I also designed and delivered learning programs, user documentation, and system training for business systems and digital projects.

Key Achievements:

• Migrated over 2700 Oral History metadata records from Microsoft Access to MARC 21 through detailed data cleaning and mapping.
• Reduced and mapped over 22,000 records from ArchiveOne to MARC 21.
• Delivered a group training session and product walkthrough for the Northern Territory OCLC Library Systems Management Group.
• Raised concerns regarding breastfeeding accommodations, leading to the implementation of a government-wide policy.

I delivered comprehensive, best-practice electronic library and information services to clients, ensuring access to relevant resources and information. I maintained the integrated library management system Koha, the digital repository DSpace, and other library systems to ensure their functionality remained current. I assisted library staff and clients with developing, maintaining, installing, and troubleshooting electronic information resources, providing technical support to resolve IT-related issues. My role also included performing general library tasks such as cataloguing, circulation, reference duties, collection maintenance, and assisting clients with eLibrary resources. Additionally, I conducted regular audits of leased library assets and maintained accurate records for library staff.

Key Achievements:

• Researched, investigated, and presented a new system to manage the library’s IT incident and outcomes registry.
• Advocated for and implemented a system-wide update from RefTracker to LibAnswers.
• Created and maintained promotional materials and subject guides to enhance client engagement.

Experience
I ensured the effective and efficient processing of acquisitions, inter-library loans, current awareness services, and library enquiries, while deputising in the Library Manager's absence. My responsibilities included managing acquisitions, handling subscription renewals, and processing invoices for payment. I answered reference enquiries using a range of online databases, catalogued resources with standard library classification systems, and managed the circulation system, including inter-library loans and overdue notices. I also assisted with maintaining library collections, databases, and generating statistical reports. Additionally, I maintained up-to-date knowledge of records management systems to support the Supreme Court Registry in compliance with legislative requirements.

Key Achievements:

• Delivered training on specialised databases at Local Judges’ Conferences, assisting with IT incidents during library presentations.
• Initiated and managed the transition of the library catalogue from a card-based system to the online catalogue OCLC.
• Investigated and researched the transition from the Dewey Decimal Classification system to Moys Classification Scheme, evaluating its impact and feasibility.