Dedicated and highly motivated Bachelor of Biomedical Science graduate seeking a challenging and rewarding career opportunity in the healthcare or research field. Committed to utilizing my knowledge and skills to contribute to advancements in medical science and patient care.
Overview
10
10
years of professional experience
Work History
Barista
Dôme Café
07.2020 - Current
Enhanced customer satisfaction by efficiently preparing and serving high-quality hot and cold beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
Cleaned and sanitized counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Listened carefully to customer requests and dietary restrictions and created personalized, delicious beverages, which improved sales.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Learned every menu item's preparation and followed recipes and quality standards to ensure consistent taste and presentation.
Medical Receptionist
Orthodynamica Medical Center
10.2017 - 05.2018
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Streamlined appointment scheduling for improved patient flow and reduced wait times.
Maintained strict confidentiality of patient information adhering to medical office policies.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Fundraising Volunteer
Caritas
01.2014 - 10.2016
Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Collaborated with team members to develop innovative fundraising strategies, maximizing donations.
Education
Bachelor of Science - Biomedical Sciences
Edith Cowan University
Perth, WA
11.2021
Diploma - Health Sciences
Edith Cowan College
Perth, WA
01.2019
Skills
Laboratory Techniques: Proficient in various laboratory procedures, including PCR, Western blotting, ELISA, and bacteria culture
Data Analysis: Skilled in analyzing and interpreting scientific data using software such as Excel and SPSS
Research: Experience in conducting independent research projects, including literature reviews, hypothesis development, and experimental design
Communication: Strong written and verbal communication skills, with the ability to present complex scientific information clearly and concisely
Teamwork: Collaborative approach to work, demonstrated through group projects and lab teamwork
Problem-Solving: Effective at troubleshooting and resolving experimental issues
Gestionnaire d'un Transport d'Utilité Sociale at Plateforme mobilité du Puy de DômeGestionnaire d'un Transport d'Utilité Sociale at Plateforme mobilité du Puy de Dôme