Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Area Leader
Wangaratta McDonald's
11.2021 - 08.2023
Identified and removed obstacles in customer experience, supporting individual discovery through direct partnerships with General Manager and company leadership.
Supported management in handling customer influx and providing individuals with tailored experiences, building valuable connections with public and relaying feedback to company leadership.
Engaged in customer journey, coaching associates in upholding company values and supporting individualized product selection experience.
Promoted branch profitability and sales goal achievement by establishing rigorous daily, weekly and monthly targets.
Education
No Degree -
Cathedral College Wangaratta
Wangaratta, VIC
11.2024
Skills
Managing Operations and Efficiency
Productivity Improvements
Continuous Improvement Projects
Suggestive Selling
Rotation Procedures
Customer Needs Assessments
Accomplishments
Distinction in Specialist Mathematics, Mathematical Methods, and Physics, in 2023