Summary
Overview
Work History
Education
Skills
Timeline
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Austin Russell

Tamworth,NSW

Summary

Dedicated Worker willing to take on any task to help team. Offering 8 years of experience in fast paced high stress environments. Hard worker with exceptional record of punctuality and good attitude.

Overview

8
8
years of professional experience

Work History

Shift Manager

McDonald's
Tamworth, NSW
05.2014 - 09.2022
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Oversaw restocking of supplies and other functions to prepare for daytime business.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

Farrer Memorial Agricultural High School
Tamworth, NSW
11.2016

Skills

  • Maintaining Required Compliance
  • Opening and Closing Procedures
  • Verbal and Written Communication
  • Employee Coaching and Motivation
  • Cash Handling
  • Payment Processing
  • Job Assignments
  • POS Transactions
  • Money Transfers
  • Kitchen Cleaning and Maintenance
  • Order Accuracy
  • Adaptability and Flexibility

Timeline

Shift Manager

McDonald's
05.2014 - 09.2022

Farrer Memorial Agricultural High School

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Austin Russell