AVA BENNETT
Tugun
Summary
Friendly and positive with excellent communication skills, dedicated to providing outstanding customer service and support. Demonstrated ability to work in high pressure and faced paced situations while maintaining excellent attention to detail. Strong understanding of customer needs and conflict resolution, along with problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Barista
Made Barber & Barista
03.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Retail Sales Assistant
Harvest Wholefoods
05.2021 - 12.2022
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Promoted a safe shopping environment by adhering to food safety standards when handling perishable items.
- Removed trash, swept, and mopped floors for professional appearance.
- Managed efficient cash register operations.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
Education
Queensland Certificate of Education - ATAR
Marymount College
Burleigh Heads, QLD01-2024
Skills
- Friendly and outgoing
- Problem-solving
- Cash handling
- Exceptional customer service
- Attention to detail
- Team player
- Team leadership
Timeline
Barista
Made Barber & Barista
03.2024 - Current
Retail Sales Assistant
Harvest Wholefoods
05.2021 - 12.2022
Queensland Certificate of Education - ATAR
Marymount College
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