Ava Collins
Brookfield,VIC
Summary
A highly motivated and outgoing student seeking after-school employment, with the opportunity to contribute to the community. Excelling in communication, teamwork, and adaptability, ensuring positive customer experiences.
Overview
2
2
years of professional experience
Work History
Front Counter Crew Member
Mcdonalds
Melton South , Vic
10.2023 - Current
- Delivered excellent customer service, ensuring customer satisfaction and repeat business.
- Managed cash transactions accurately and efficiently.
- Maintained cleanliness and organization of the work area.
- Collaborated effectively with team members to meet daily operational goals.
- Assisted in training new employees, fostering a supportive and efficient work environment.
Student Office Worker
Steve Mcghie
Melton , Vic
09.2024 - 09.2024
- Handled customer inquiries with professionalism.
- Organized and scheduled meetings and appointments for management.
- Prepared letters, memos, forms, contracts, reports., as requested.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Responded to customer issues to provide immediate resolution and improve retention.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
Front Counter Crew Member
Big Boss Pizza
Melton South , Vic
11.2022 - 01.2023
- Greeted customers in a friendly and courteous manner, providing excellent customer service.
- Operated cash registers to process payments from customers.
- Adhered to all safety protocols while handling food products.
- Cleaned work areas regularly throughout shift including counters, equipment, floors.
- Assisted customers with inquiries, orders, and purchases of food and drink.
Education
Staughton College
Melton SouthSkills
- Strong communication and interpersonal skills
- Ability to work effectively in a team settings
- Proficient in handling cash and managing transactions
- Excellent time management and multitasking abilities
- Adaptable and quick to learn new tasks and procedures
- Customer service-oriented with a focus on creating positive customer experiences
Accomplishments
- Melton Young Citizen of the year 2025
- Young women's leadership award 2024
- Host at the local radio station
- High achievers program
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Student Office Worker
Steve Mcghie
09.2024 - 09.2024
Front Counter Crew Member
Mcdonalds
10.2023 - Current
Front Counter Crew Member
Big Boss Pizza
11.2022 - 01.2023
Staughton College
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