Ava Ferguson
Maitland,NSW
Summary
Hardworking, friendly, and dedicated individual seeking part-time or casual employment who thrives on the challenge of acquiring new knowledge and mastering new skills. Possesses excellent interpersonal skills and a positive, upbeat approach while bringing a friendly and organized demeanour to any work environment. Familiar with office software and proficient in various administrative tasks such as scheduling and communication. I am committed to creating a welcoming atmosphere and ensuring seamless daily operations. Eager to contribute to the success of your team.
Overview
3
3
years of professional experience
Work History
Receptionist
Redstone Psychology
09.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Front of House Server
Muchos Mexican
10.2023 - Current
- Food preparation
- Washing dishes
- Assisting Chef with kitchen tasks
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
Front of House Server
Caffe Cherry Bean
04.2024 - 08.2024
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
- Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
Waitress/Cashier/Restaurant Host
Rashays Greenhills
08.2022 - 02.2023
- Providing customer service, taking orders
- Managing customer transactions and queries; host responsibilities
- Welcoming and seating customers
Education
High School - Top academic classes for English, Science, Math, History, Geography
Maitland Grossmann High School
02.2025
School -
Ashtonfield Public School
12.2018
School -
Karoro School
07.2016
Skills
- Customer service
- Cashier
- Restaurant host
- Managing customer interactions
- Reliable
- Trustworthy
- Taking meal and drink orders
- Multi-tasking
- Fast learner
- Driven to succeed
- Analytical thinking
- Problem-solving
- Great work ethic
- Computer skills
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Greeting and seating clients
- Office administration
- Professional demeanor
- Performance improvement
- Front desk operations
- Phone etiquette
- Payment processing
Formal Training
Introduction to Café Skills, TAFE, 2022
References Available on request.
Timeline
Receptionist
Redstone Psychology
09.2024 - Current
Front of House Server
Caffe Cherry Bean
04.2024 - 08.2024
Front of House Server
Muchos Mexican
10.2023 - Current
Waitress/Cashier/Restaurant Host
Rashays Greenhills
08.2022 - 02.2023
School -
Ashtonfield Public School
High School - Top academic classes for English, Science, Math, History, Geography
Maitland Grossmann High School
School -
Karoro School
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