Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ava Gjerek

Pacific Pines,Queensland

Summary

Determined individual eager to apply customer service and organizational skills. A dependable candidate successful at managing multiple priorities with a willingness to take on added responsibilities to meet team goals. Well-versed in technological skills and completes all tasks with a positive attitude. Meticulous with a sharp eye for cleanliness and orderliness; strong work ethic and excitement to create a warm and welcoming environment to all customers and other staff members.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Cinema Crew Member

Event Cinemas
11.2021 - 12.2022
  • Partnered with team members to complete venue opening and closing checklists.
  • Assisted with keeping venue safe, clean and presentable for guests.
  • Enforced theatre policies to maintain enjoyable viewing experience for all customers.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Troubleshot technical issues to maintain high-quality viewing experience.

Fresh Produce Team Member

Woolworths
10.2019 - 10.2021
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

High School Diploma -

Southport State High School
Southport, QLD
12.2022

Skills

  • Superior Customer Service
  • POS Inventory System Operation
  • Rewards Programs and Customer Loyalty
  • Call Answering and Routing
  • Customer Information Databases
  • Inventory Recordkeeping
  • Product Recommendations
  • Merchandising and Display for Events
  • Willingness to Learn
  • Product Knowledge
  • Stocking and Replenishing
  • Issue Resolution

Certification

Certificate III in Business

Certificate II in Sampling and Measuring

Qualified Barista Experience

Qualified Responsible Service of Alcohol (RSA)

Qualified Responsible Service of Gambling (RSG)

Timeline

Cinema Crew Member

Event Cinemas
11.2021 - 12.2022

Fresh Produce Team Member

Woolworths
10.2019 - 10.2021

High School Diploma -

Southport State High School

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Ava Gjerek