Ava Graham
Grange,QLD
Summary
Possess strong knowledge of customer relations, problem-solving skills and ability to manage multiple tasks simultaneously gained through experience working in a customer service role and completing the Diploma of Project Management. Skilled communicator adept at building long-term relationships by prioritizing needs and delivering solutions that meet both company and client objectives practiced and evaluated during DOS coursework. Able to maintain a high performance in wide range of subjects. Fast learner and can perform a variety of tasks without much training needed. Flexible schedule and professional work front.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Worker
KFC - Collins
Everton Park, QLD
03.2023 - Current
- Greeted customers and provided exceptional customer service to ensure positive customer experiences.
- Handled cash transactions accurately and efficiently.
- Identified potential issues with products or services and provided solutions to customers using problem-solving skills.
- Assisted customers with product selection/sales based on their individual requirements and gathered feedback on purchases.
- Worked collaboratively in a team to accomplish related results as needed.
- Used leadership at a workstation to ensure all orders are completed to a high standard.
Service Volunteer
All Hallows School
Brisbane, QLD
10.2022 - Current
- Assisted visitors in need of help or information.
- Greeted guests, answered questions, and provided directions as needed.
- Delivered food and drinks to staff members.
- Identified staff members with dietary requirements and delivered food to them.
Education
High School Diploma -
All Hallows School
Brisbane, QLD12-2025
Diploma of Project Management - Project Management
Leverage Learning Program
Brisbane, QLD08-2024
Skills
- Complaint resolution
- Positive and professional
- Project management abilities
- Reliable and Flexible
- Teamwork and Leadership Skills
- Sales Skills
Affiliations
- Simulator Racing Team - All Hallows School Sport - Two trainings sessions a week
- Pre-Season Ski Training - GymFit Course
Certification
- First Aid Certification
Accomplishments
- Academic Excellence Award - Maintained a minimum 13.5 GPA in Unit 1 of Year 11 - All Hallows
- Graduated Diploma of Project Management - Dr Elaine Roberts and LLP Team
References
References available upon request.
Timeline
Customer Service Worker
KFC - Collins
03.2023 - Current
Service Volunteer
All Hallows School
10.2022 - Current
High School Diploma -
All Hallows School
Diploma of Project Management - Project Management
Leverage Learning Program
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