Summary
Overview
Work History
Education
Skills
Qualifications & Certificates
References
Timeline
Generic

Ava Harper

Bedford

Summary

Outgoing and friendly customer-facing worker, specialising in organisation and public interaction. Hardworking team-player with leadership qualities, experienced working with diverse backgrounds and age-ranges using a variety of administrative systems and tools.

Overview

6
6
years of professional experience

Work History

Early Childhood Educator

Kid's On Beaufort
06.2023 - 12.2024
  • Maintained and fostered positive and constructive interactions with staff, families and children.
  • Established ongoing professional development goals, participating in workshops and conferences to stay current on emerging trends in early childhood education.
  • Worked in a team with coworkers to effectively run the room.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Guided students to develop social, emotional and physical skills.

Retail Assistant

Sportsgirl
10.2023 - 01.2024
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Managed efficient cash register operations.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.

Junior Receptionist

BCS Books And Education
03.2019 - 08.2019
  • Processed POS transactions, including cash and credit purchases or refunds.
  • Helped customers complete purchase and locate items. Increased sales by offering advice on purchases and promoting additional products.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Maintained reports of transactions and greeted customers when entering and leaving the establishment.
  • Counted money in drawers at the beginning and end of each shift.
  • Greeting of clients and advising tutors their clients had arrived.
  • Data processing and stock control using web-based POS sales and stock system.
  • Answering phones, communicating with new and existing clients and making calls to customer if changes were made.
  • Processing, labelling and counting of new incoming stock.

Education

High School Diploma -

John Forrest Secondary College
Morley, WA
11-2023

Skills

  • Customer and Client Relations
  • Telephone Skills
  • Verbal and Written Communication
  • Time Management
  • Reception Desk Management
  • Customer Contact
  • Setting Schedules
  • Behavioural Modeling
  • Leading Activities
  • Document Control
  • Sorting and Labelling

Qualifications & Certificates

Working With Children Check

Expires 01/27


Royal Life Saving First Aid Certificate


I'M ALERT - Food Safety Certificate

References

Karen Hunter - Centre Manager - Kid's On Beaufort

0456 158 997   admin@kidsonbeaufort.com.au


Maryanne Cull - Store Manager - Sportsgirl

0448 000 948   maryannelou@icloud.com


Tanya Harper - Business Owner - BCS Books and Education

0409 141 155   tanya.harper@footprint.net.au

Timeline

Retail Assistant

Sportsgirl
10.2023 - 01.2024

Early Childhood Educator

Kid's On Beaufort
06.2023 - 12.2024

Junior Receptionist

BCS Books And Education
03.2019 - 08.2019

High School Diploma -

John Forrest Secondary College

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Ava Harper