Overview
Work History
Education
Skills
Timeline
Generic

Ava-Jean Fulham

Melbourne,VIC

Overview

5
5
years of professional experience

Work History

Family Services Trainee

VACCA
Melbourne, VIC
12.2022 - Current
  • Provided support to existing staff on various tasks and duties.
  • Maintained records of employee training activities and performance evaluations.
  • Developed materials, such as handouts, job aids, presentations, and other resources for use in trainings.
  • Handled basic issues and problems under direct supervision, escalating more complex issues to appropriate staff.
  • Worked alongside senior team members to learn related job tasks and roles.
  • Shadowed managers and senior employees to gain experience, noting down observations.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted in developing case plans and service strategies for clients.
  • Communicated regularly with families, guardians, and social workers regarding client's progress.
  • Provided emotional support to clients who are struggling with mental health issues.

Trainee

WM Media, Simon Willis
Sydney , Nsw
06.2019 - 06.2019
  • Did client overview with owner of WM Media
  • Created courier labels
  • Made media posting labels
  • Booked couriers for WM media clients
  • Joined conference calls
  • managed office while the team went to a client meeting
  • Made appointment for private viewing of luxury jewelry at Van Cleef

Front of House Employee

300 Grams
Melbourne, VIC
2020 - 2020
  • Greeted customers and provided friendly customer service.
  • Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
  • Provided take-out services to customers who preferred to dine offsite.
  • Prepared drinks upon request according to recipes and standards set by management.
  • Stocked and maintained buffet tables to keep ample food offerings available to guests.
  • Greeted and talked pleasantly with customers to promote positive image for business.
  • Replenished supplies and organized food preparation stations to maximize productivity.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed payments on cash register and counted back bills and change to patrons.

Playgroup Traineeship (Work Experience for School)

VACCA
Melbourne, VIC
2021 - 2021
  • Provided support to existing staff on various tasks and duties.
  • Promoted positive behavior management techniques among staff
  • Went on a cultural walk with staff, kids, and parents

Pharmacy Assistant

Chemist Warehouse, St Kilda
Melbourne, VIC
04.2022 - 08.2022
  • Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
  • Verified accuracy of medication orders and entered data into pharmacy system.
  • Maintained inventory records by restocking shelves with pharmaceuticals.
  • Processed payments from customers using cash registers and debit and credit card terminals.
  • Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
  • Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
  • Monitored stock levels
  • Opened incoming supplies and stocked in correct locations.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Greeted customers to determine wants or needs.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Scanned items and checked pricing on cash register for accuracy.
  • Remained aware of surroundings and secured cash to minimize loss potential.

Education

Finished Year 11 - Vcal

Northcote High School
Northcote, VIC
2021

High School

Collingwood College
Collingwood, VIC
2019

Community Services Cert IV - Community Services

Vacsal
Northcote, VIC
11.2023

Skills

  • Improvement Plan Knowledge
  • Experience in Leadership
  • Program Evaluation
  • Process Improvement
  • Performance Improvement
  • Customer Relationship Management
  • Team Collaboration
  • Equipment Set up
  • Excellent Communication
  • Friendly with adults and kids
  • Active Listening
  • Relationship Building
  • Problem-Solving
  • Patient Relationship Management
  • Youth Advocacy

Timeline

Family Services Trainee

VACCA
12.2022 - Current

Pharmacy Assistant

Chemist Warehouse, St Kilda
04.2022 - 08.2022

Trainee

WM Media, Simon Willis
06.2019 - 06.2019

Front of House Employee

300 Grams
2020 - 2020

Playgroup Traineeship (Work Experience for School)

VACCA
2021 - 2021

Finished Year 11 - Vcal

Northcote High School

High School

Collingwood College

Community Services Cert IV - Community Services

Vacsal

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Ava-Jean Fulham