Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Ava Jones

Bowral,NSW

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

6
6
years of professional experience

Work History

Pharmacy Assistant

Priceline Pharmacy
01.2018 - Current
  • Answer telephones and provide information about order status, store hours and pharmacy procedures.
  • Greet customers at counter and provide excellent customer service.
  • Assist customers in selecting over-the-counter medications and health care products.
  • Maintain a tidy and organized store environment to comply with cleanliness standards.
  • Help customers locate merchandise, and suggest suitable options.
  • Increase sales and customer satisfaction through personalized servicing.
  • Listen to customer needs and desires to identify and recommend optimal products.
  • Use POS system to process sales, returns, online orders, and gift card activations.
  • Replenish sales floor merchandise and organise shelves, racks, and bins for optimal appearance.
  • Work closely with shift manager to solve problems and handle customer concerns.

Receptionist

Ella Bache
01.2022 - 04.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Higher School Certificate -

Bowral High School
Bowral, NSW
10.2020

Bachelor of Exercise Science -

University of Wollongong
Wollongong, NSW
11.2023

Skills

  • Interpreting Orders
  • POS System Operation
  • Customer Assistance
  • Retail Merchandising
  • Verifying Orders
  • Processing Payments
  • Answering Customer Questions
  • Supply Restocking
  • Loss Prevention
  • Inventory Tracking

Referees

Emily Kent - Assistant Manager (Priceline Pharmacy Bowral)

0477 881 419


Liza De Martin-Philip - Former Manager (Ella Bache Bowral)

0429 122 550

Timeline

Receptionist

Ella Bache
01.2022 - 04.2022

Pharmacy Assistant

Priceline Pharmacy
01.2018 - Current

Higher School Certificate -

Bowral High School

Bachelor of Exercise Science -

University of Wollongong

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Ava Jones