Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ava Jones

Glenelg,SA

Summary

Hardworking student with experience in both Disability & Individual Support and Customer Service roles. Personable, confident and willing to learn. Years of experience communicating with a wide variety of people, through both employment and extra-curriculars. Trained in Senior First aid and CPR, Medication Management and Mandatory Reporting. Certificate III in Individual support, currently working towards a bachelor's degree in Paramedicine at the Flinders University College of Medicine and Public Health. Passionate about connecting and mentoring youth and young people, with experience leading on youth camps and events.

Overview

3
3
years of professional experience

Work History

Disability Support Worker

Partnership Builds
01.2024 - Current
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.

Stylist Sales Associate

Levis Strauss & Co
01.2023 - 03.2024
  • Increased client satisfaction by providing personalized styling advice and product recommendations.
  • Built long-lasting customer relationships through attentive service and consistent followups.
  • Collaborated with team members to create visually appealing merchandise displays, resulting in increased store traffic and sales.
  • Managed inventory effectively, maintaining an organized stockroom, which led to improved efficiency during busy periods.
  • Handled returns and exchanges professionally while adhering to company policies, ensuring customer satisfaction remained high.
  • Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.

Front of House Employee

Joan's Pantry
03.2022 - 01.2023
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
  • Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
  • Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.

Sandwich Artist

Subway
02.2021 - 05.2022
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.

Education

Bachelor of Paramedicine -

Flinders University
Adelaide, SA
2026

High School Diploma -

Emmaus Christian College
South Plympton, SA
10.2023

Skills

  • Daily living assistance
  • Personal Care
  • Relationship Building
  • Documentation And Reporting
  • Critical Thinking
  • Crisis Resolution
  • Health and safety
  • Family Communication
  • Positive Reinforcement
  • Youth Services

Additional Information

Current and valid:

  • Working with Children Check
  • NDIS worker check
  • Aged care sector employment clearance
  • Vulnerable person-related employment clearance
  • Senior First Aid and CPR
  • Medication Management training

Timeline

Disability Support Worker

Partnership Builds
01.2024 - Current

Stylist Sales Associate

Levis Strauss & Co
01.2023 - 03.2024

Front of House Employee

Joan's Pantry
03.2022 - 01.2023

Sandwich Artist

Subway
02.2021 - 05.2022

Bachelor of Paramedicine -

Flinders University

High School Diploma -

Emmaus Christian College

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Ava Jones