Ava Jones
Byron Bay,NSW
Summary
I always aim to be a well-organised, reliable receptionist with strong administrative skills and a customer-focused approach. Experienced in managing front desk and administrative tasks efficiently, while communicating clearly and professionally with customers, always putting customer needs first. Really enjoy working in a team environment, contributing positively towards shared goals, and supporting overall business success.
Overview
6
6
years of professional experience
Work History
Receptionist Administrator
Reflections Holiday Parks
Byron Bay, NSW
08.2024 - Current
- Handled high volumes of email correspondence efficiently, ensuring clear communication and excellent customer service as a receptionist.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Greeted guests and provided information about accommodations and services.
- Collaborated effectively within a team environment to support shared goals, and maintain smooth daily tasks.
- Managed administrative tasks while serving as a receptionist, ensuring ogranised and smooth day to day operations.
Administrative Assistant
WD Nicholls Accountants
Mullumbimby, NSW
01.2024 - 08.2024
- Coordinated communication between clients and the accounting team.
- Assisted in preparing financial documents and reports.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Hospitality Worker
Mullumbimby Bakery
Mullumbimby, NSW
11.2019 - 01.2024
- Successfully balanced an afternoon and weekend job while maintaining school commitments, demonstrating strong time management skills.
- Provided clear, friendly, and professional communication with customers in the hospitality industry to ensure a positive experiences for customers.
- Assisted in training new hospitality workers on proper procedures for providing quality customer service.
Education
High School Diploma -
Mullumbimby High School
Mullumbimby 09-2023
Skills
- Customer service
- Time management
- Effective communication
- Team collaboration
- Problem solving
- Organisation skills
References
References available upon request.
Timeline
Receptionist Administrator
Reflections Holiday Parks
08.2024 - Current
Administrative Assistant
WD Nicholls Accountants
01.2024 - 08.2024
Hospitality Worker
Mullumbimby Bakery
11.2019 - 01.2024
High School Diploma -
Mullumbimby High School