Summary
Overview
Work History
Education
Skills
References
Timeline
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Ava Kerslake

Adelaide,SA

Summary

Experienced crew member with training experience bringing demonstrated success in developing and motivating strong restaurant teams capable of handling hundreds of customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.

Overview

6
6
years of professional experience

Work History

Crew Trainer

McDonald's
Modbury, South Australia
12.2018 - Current
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Mentored junior employees to improve performance, food safety and customer service
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
  • Set positive example for team members by providing high-quality, efficient service
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Professionally barista trained.

Education

High School Diploma -

Banksia Park International High School
Banksia Park
12.2022

Skills

  • Sale expertise
  • Sanitation and cleaning
  • Complaint resolution
  • Payment processing
  • Teamwork
  • Excellent communication
  • Cash handling

References

Bailey Marsland

McDonald's Munno Parra (restaurant Manager)

0481948599

Bailey.marsland@icloud.com

Timeline

Crew Trainer

McDonald's
12.2018 - Current

High School Diploma -

Banksia Park International High School

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