Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ava Marcuzzi

Burwood,VIC

Summary

Im a Deakin University student, who is studying psychology looking for a casual or part-time job. I have a broad range of skills in customer service and management. Im personable and bubbly, always having a positive attitude, which enhances my ability to optimistically meet customers needs. Im very proficient in problem-solving and having attentive service in a fast-paced environment, in addition to focusing on quality of product.

Overview

4
4
years of professional experience

Work History

Barista and Server

As Thick As Theives
07.2023 - 02.2025
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained regular and consistent attendance and punctuality.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Barista

Barefoot Barista
10.2023 - 04.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Maintained regular and consistent attendance and punctuality.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Elevated coffee quality and consistency using precise measurements and techniques for every order.

Food and Beverage Server

Norma Wine and Pasta
04.2021 - 03.2024
  • Remained focused, calm and professional during peak rush hours.
  • Adhered to health and safety standards while handling food and beverages.
  • Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
  • Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
  • Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
  • Provided courteous, friendly service while multitasking in fast-paced environment.

Education

High School Diploma -

Albury High School
Albury
11-2023

Completion of Major Work - Ceramics

National Art School
Sydney, NSW

Bachelor of Arts (Psychology) - Psychology And Criminology

Deakin University
Melbourne, VIC
11-2027

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Adaptive and creative
  • Active listener
  • Exceptional customer service
  • Team leadership
  • Problem-solving
  • Cleanliness

Interests

  • Cooking, baking and experimenting with recipes
  • Thrifting and shopping at antique shops
  • Tennis
  • Art, more specifically pottery
  • Pilates and going to the gym

Timeline

Barista

Barefoot Barista
10.2023 - 04.2024

Barista and Server

As Thick As Theives
07.2023 - 02.2025

Food and Beverage Server

Norma Wine and Pasta
04.2021 - 03.2024

High School Diploma -

Albury High School

Completion of Major Work - Ceramics

National Art School

Bachelor of Arts (Psychology) - Psychology And Criminology

Deakin University

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Ava Marcuzzi