AVA MARKLAND
Patterson Lakes,VIC
Summary
Well-suited for any job with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Property Manager
Ray White Real Estate
2024.01 - Current
- Handled tenant complaints promptly and appropriately
- Maintained positive landlord-tenant relationships
- Prepared and attended VCAT to resolve tenant disputes.
Buyer's Agent
Belle Property
2021.06 - 2023.12
- Prepared and presented contracts and other legal documents to clients.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Worked closely with high end clients to facilitate the sale of their homes and investments.
Property Manager/Team Leader Manager
Ray White Real Estate
2019.03 - 2021.05
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Stayed calm, collected and logical during stressful moments to identify optimal solutions.
Customer Service Assistant
Boost Parkmore
2018.02 - 2019.01
- Educated customers on promotions to enhance sales
- Managed customer complaints effectively, offering solutions that exceeded expectations.
Pharmacy Assistant
Terry White Chemmart Mentone
2015.06 - 2019.01
- Planned, managed and directed stock and sales
- Demonstrated professionalism and empathy when handling sensitive patient situations.
Education
High School Diploma achieved -
Parkdale Secondary College
11.2019
Skills
- Proficient in computer skills
- Complaint resolution
- Troubleshooting skills
- Exceptional written communication skills
- Customer service-focused
Certification
- First Aid Certificate
- Agents Rep Certificate
- Certificate IV in Property Services
Timeline
Property Manager
Ray White Real Estate
2024.01 - Current
Buyer's Agent
Belle Property
2021.06 - 2023.12
Property Manager/Team Leader Manager
Ray White Real Estate
2019.03 - 2021.05
Customer Service Assistant
Boost Parkmore
2018.02 - 2019.01
Pharmacy Assistant
Terry White Chemmart Mentone
2015.06 - 2019.01
High School Diploma achieved -
Parkdale Secondary College
- First Aid Certificate
- Agents Rep Certificate
- Certificate IV in Property Services
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