Summary
Overview
Work History
Education
Skills
Timeline
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Ava Messenger

Mount Gravatt East,QLD

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

2
2
years of professional experience

Work History

Restaurant Team Member

Getta Burger
04.2022 - 12.2023
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Proactively identified opportunities to streamline processes or increase efficiency within the team, leading to improved overall performance and customer satisfaction levels.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.

Work Experience - Restaurant Team Member

Pancake Manor
02.2022 - 03.2022
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Cleaned and organized kitchen, dining and service areas.
  • Operated register to process payments and collect cash payment for order totals.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.

Education

Diploma of Nursing

TAFE Queensland
Southbank, Qld
06.2025

Year 12

Cavendish Road State High School
Holland Park, QLD
11.2023

Skills

  • Self-Directed
  • Customer Relations
  • Dependable and Responsible
  • Teamwork and Collaboration
  • First Aid/CPR
  • Food Preparation
  • Cash Handling
  • Taking Orders
  • Strong Work Ethic
  • Food safety practices
  • Supply Restocking
  • Time Management

Timeline

Restaurant Team Member

Getta Burger
04.2022 - 12.2023

Work Experience - Restaurant Team Member

Pancake Manor
02.2022 - 03.2022

Diploma of Nursing

TAFE Queensland

Year 12

Cavendish Road State High School

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