Summary
Overview
Work History
Education
Skills
Availability
References
Volunteering And Work Experience
References
Timeline
Generic

Ava Palombo

Leonay,Australia

Summary

Dedicated and reliable 16-year-old student currently completing a Certificate IV (Year 12 equivalent), with experience in fast-paced hospitality environments. I’m confident in working with people, quick to learn new skills, and take pride in being organized and dependable. I'm currently seeking a casual role and am open to exploring new industries, such as retail, where I can continue to grow, gain experience, and contribute to a supportive team.

Overview

2
2
years of professional experience

Work History

FOH Crew Member

El Jannah
Penrith
01.2025 - Current
  • Greet customers, take orders, and guide selections to enhance their experience
  • Operate POS systems to process orders and payments accurately
  • Deliver friendly, efficient service to maintain a high standard of customer satisfaction.
  • Ensure store cleanliness and compliance with company policies and health standards

FOH Team Member

Brooklyn Donuts
Penrith
06.2024 - 01.2025
  • Operated POS systems, handled transactions, and maintained accurate cash balances
  • Prepared and boxed quality donuts; crafted beverages including frappes and coffees
  • Ensured store cleanliness and compliance with company policies and health standards
  • Keep restaurant clean and presentable, adhering to hygiene and safety protocols

Work Experience

York Public School
South Penrith
11.2024 - 11.2024
  • Assisted students with homework before and after school, supporting their learning

Team Member

KFC
05.2023 - 06.2024
  • Excelled in fast-paced, high-pressure environment while maintaining team coordination
  • Took and prepared orders at the counter and drive-thru with speed and precision
  • Processed payments and interacted with customers to ensure satisfaction

Education

Cert IV - Year 12 equivalent

TAFE
Kingswood, NSW
11-2025

Cert III - Year 11 equivalent

TAFE
Kingswood, NSW
06.2025

Year 10 - ROSA certificate

Penola Catholic College
Emu Plains, NSW

Skills

  • Effective communication
  • Customer service excellence
  • Team collaboration
  • Problem-solving skills
  • Cultural awareness
  • Organisational skills
  • Self-motivation
  • Cash management
  • Time management

Availability

Monday: all day

Tuesday: unavailable

 Wednesday: All day 

Thursday: from 3 p.m.

Friday: from 3 p.m.

Saturday: all day

Sunday: all day

References

Available upon request

Volunteering And Work Experience

York Public School, South Penrith, NSW, Completed one week of work experience in both mainstream and support classrooms. Assisted students with homework before and after school, supporting their learning.

References

References available upon request.

Timeline

FOH Crew Member

El Jannah
01.2025 - Current

Work Experience

York Public School
11.2024 - 11.2024

FOH Team Member

Brooklyn Donuts
06.2024 - 01.2025

Team Member

KFC
05.2023 - 06.2024

Cert IV - Year 12 equivalent

TAFE

Cert III - Year 11 equivalent

TAFE

Year 10 - ROSA certificate

Penola Catholic College
Ava Palombo