Ava Parnian
Summary
Driven by a results-focused approach, I leveraged problem-solving and teamwork skills at Oz Global Recycling to enhance operational efficiency and customer satisfaction. Experienced with customer service and warehouse management, with a background in psychology and computer science. I successfully designed, customized and built computers with clients, and streamlined warehouse operations, significantly contributing to project success and client contentment.
Overview
6
6
years of professional experience
Work History
Freelancer
Computer Building
06.2019 - Current
- Collaborated with customers to understand their computing needs and preferences, designing customized computer builds tailored to their specific purposes.
- Provided expert guidance on selecting appropriate hardware components to meet performance, budget, and functionality requirements.
- Assembled and configured numerous computer systems, including installation of operating systems, drivers, updates, and requested software applications.
- Delivered ongoing technical support and maintenance services, resolving hardware and software issues and performing component upgrades as needed.
Warehouse Associate
Oz Global Recycling
07.2020 - 05.2024
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Performed general housekeeping and cleaning tasks.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Loaded, unloaded, and moved material to and from storage and production areas.
Voluntary Assistant
Allied Express
08.2018 - 03.2019
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Ensured optimal use of storage space through proper organization, stacking, and labelling of products within the warehouse facility.
- Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
Education
Bachelor - Information Technology
La Trobe University
Bundoora, VIC11.2026
Diploma - Psychology
La Trobe College
Bundoora, VIC10.2023
Skills
- Product Knowledge
- Reliability
- Customer Engagement
- Positive and engaging attitude
- Store maintenance
- Approachability
- Verbal and written communication
- Brand representation
- Customer Assistance
- Problem-Solving
- Conflict Resolution
- Flexible Schedule
Timeline
Warehouse Associate
Oz Global Recycling
07.2020 - 05.2024
Freelancer
Computer Building
06.2019 - Current
Voluntary Assistant
Allied Express
08.2018 - 03.2019
Bachelor - Information Technology
La Trobe University
Diploma - Psychology
La Trobe College
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