Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
3
3
years of professional experience
Work History
Shift Manager
Boost Mobeel
09.2023 - Current
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Casual Crew
McDonald's Australia
03.2021 - 04.2023
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Certificate IV - Preparation For Health And Nursing Studies
Health Science Hub
Perth
11.2024
Certificate III - Health Services Assistant
Health Science Hub
11.2023
Skills
Team Development
Inventory Control
Quality Assurance
Opening and closing procedures
Schedule Management
Delegating Work
Timeline
Shift Manager
Boost Mobeel
09.2023 - Current
Casual Crew
McDonald's Australia
03.2021 - 04.2023
Certificate IV - Preparation For Health And Nursing Studies