Naomi Dallow
Adelaide,SA
Summary
Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence, and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.
Overview
24
24
years of professional experience
Work History
Administrator
Atlas Car Dealer
Adelaide, South Australia
02.2024 - 06.2024
- Designed forms and templates to streamline workflow processes within organization.
- Prepared reports on various projects for management review.
- Managed office supplies inventory and placed orders when necessary.
- Answered incoming calls and responded to customer inquiries.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Maintained filing system for important documents such as contracts and invoices.
- Oversaw inventory management, including ordering office supplies and equipment maintenance.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
Store Manager
Smiggle
Modbury, South Australia
10.2019 - 02.2024
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Delegated work to staff, setting priorities and goals.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Retail Worker
Savers
Modbury, South Australia
04.2014 - 08.2019
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Engaged with customers and recommended products based on needs and requests.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Processed payments and maintained accurate drawers to meet financial targets.
Buys and Loans Manager
Cash Converters
Adelaide, South Australia
02.2004 - 01.2014
- Negotiated terms and conditions of loans with customers.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided guidance on loan repayment terms and options available.
- Participated in meetings with senior management regarding current lending initiatives.
- Maintained an up-to-date knowledge of applicable laws governing lending practices.
- Delivered high levels of customer service to facilitate smooth processes.
- Approved or denied loan applications and explained reasoning behind decisions.
- Negotiated prices with customers in order to close deals quickly and efficiently while maximizing profits for the dealership.
- Processed payments from customers, including cash and credit cards.
- Maintained a high level of concentration and accuracy in fast-paced environments.
- Recruited and hired qualified candidates to fill open positions.
- Monitored staff performance and addressed issues.
- Produced thorough, accurate and timely reports of project activities.
- Oversaw daily operations, maintaining efficiency and quality standards.
Hospitality Worker
KFC
Adelaide, South Australia
07.2000 - 02.2004
- Served food and drinks to customers in a timely manner.
- Upheld strict compliance with health and safety regulations to ensure a safe environment for guests and staff.
- Operated cash registers accurately and efficiently during peak hours of business.
- Restocked supplies of condiments, beverages and other items as needed.
Education
Cert 3 in Retail Operations - Retail Management
HIT Sa Training And Employment
Adelaide, SA01-2019
Cert 2 in Retail Operations - Retail Management
National Training Authority
Adelaide, SA01-2002
High School Diploma -
Craigmore High School
Adelaide, SASkills
- Customer Service
- Visual Merchandising
- Excellent Communication
- Personable and Approachable
- Flexible Schedule
- Recordkeeping and File Management
- Contract Processing
- Office Management
- Employee Motivation
- Customer Retention
References
References available upon request.
Timeline
Administrator
Atlas Car Dealer
02.2024 - 06.2024
Store Manager
Smiggle
10.2019 - 02.2024
Retail Worker
Savers
04.2014 - 08.2019
Buys and Loans Manager
Cash Converters
02.2004 - 01.2014
Hospitality Worker
KFC
07.2000 - 02.2004
Cert 3 in Retail Operations - Retail Management
HIT Sa Training And Employment
Cert 2 in Retail Operations - Retail Management
National Training Authority
High School Diploma -
Craigmore High School
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