Summary
Overview
Work History
Education
Skills
Timeline
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Ava Sullivan

Tamworth

Summary

Hardworking and dependable job seeker with comprehensive experience attending to customers in the hospitality and retail industries, as well as teaching and childcare. Flexible hours, and excited to start immediately.

Overview

4
4
years of professional experience

Work History

Receptionist

Jarrat Web And Barrett Solicitors
01.2024 - 05.2024
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.

Event Promoter

Zxtreme Bills
01.2024 - 04.2024
  • Collaborated with the marketing team to create engaging promotional materials that effectively showcased each event''s unique offerings.
  • Developed strong relationships with clients, understanding their needs and preferences to deliver tailored event experiences.
  • Boosted ticket sales through targeted social media campaigns and email marketing efforts.
  • Improved customer retention rates by consistently delivering exceptional experiences that exceeded expectations at every touchpoint throughout an event''s lifecycle.

Teacher's Assistant

The Oratory School
01.2023 - 01.2024
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Completed boarding duties, including afterschool activities, weekend trips, overnight supervisions, laundry shifts, and attended to pastoral and academic issues.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Coached sport teams, scheduled matches, and umpired games for 6 different school sports over the year.

Checkout and Deli Assistant

Coles Supermarket
10.2022 - 01.2023
  • Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
  • Assisted in maintaining a clean and organized workspace, ensuring compliance with health regulations.
  • Ordered, stocked, and prepared fresh, high-quality deli products for sale.
  • Processes payments at the cash register and assisted customers with purchases.

Waitress

Wing Wah Restaurant
08.2020 - 07.2022
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

High School -

Calrossy Anglican School
Tamworth, NSW
10.2022

High School -

Bg/Brg Amstetten
Amstetten, Austria
08.2020

Skills

  • Transactions and Cash Handling at the till
  • Food and Beverage Service and Preparation
  • Customer Service and Communication
  • Teaching and Safeguarding children within a School
  • Working Within a Team
  • Resolving Customer Complaints and Issues
  • RSA and RCG Competency Card Holder

Timeline

Receptionist

Jarrat Web And Barrett Solicitors
01.2024 - 05.2024

Event Promoter

Zxtreme Bills
01.2024 - 04.2024

Teacher's Assistant

The Oratory School
01.2023 - 01.2024

Checkout and Deli Assistant

Coles Supermarket
10.2022 - 01.2023

Waitress

Wing Wah Restaurant
08.2020 - 07.2022

High School -

Calrossy Anglican School

High School -

Bg/Brg Amstetten

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Ava Sullivan